Operation Officers at Khenpro Global Services

Responsibilities

• Provide all kinds of administrative and operation supports to ensure smooth running of shops operations and new store opening
• Liaise with retail outlets and functional departments on daily operation issues
• Communicate and work closely between stores, office, warehouse and external parties
• Assist in inventory management e.g., regular stock count, transfer and adjustment
• Handle customer enquiries in courteous, tactful and professional manner.
• Interact with customers by phone calls, email or face to face, depending on the situation
• Provide information about products and service
• Record details of customer contacts and action taken.

Requirements

• Candidates should possess an HND / B.Sc qualification
• Preferably 1 - 2 years’ solid operations experiences in Retail industry.
• Experience in audit would be an advantage
• Proficiency in MS Word, PowerPoint, Excel.
• Great team player with the ability to work independently
• Strong interpersonal and communication skills with flexible and adaptive mindset
• Ability to manage tight deadlines and work under pressure in a fast-paced environment.