Operation Manager at Laim Hotel

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way.
• Improve operational management systems, processes and best practices.
• Purchase materials, plan inventory and oversee warehouse efficiency.
• Help the organization’s processes remain legally compliant.
• Formulate strategic and operational objectives.
• Examine financial data and use them to improve profitability.
• Manage budgets and forecasts.
• Perform quality controls and monitor production KPIs.
• Recruit, train and supervise staff.
• Find ways to increase quality of customer service.

Requirements and Skills

• Degree in Business, Operations Management or related field.
• At least 10 years work experience.
• Proven work experience as Operations Manager or similar role.
• Knowledge of organizational effectiveness and operations management.
• Experience budgeting and forecasting.
• Familiarity with business and financial principles.
• Excellent communication skills.
• Leadership ability.
• Outstanding organisational skills.