Officer, Global M&E at International Medical Corps

Job Summary

• The Officer, Global M/E works as part of the International Medical Corps M/E Department at headquarters, will contribute to organizational development and strengthening of M/E systems in the organization. Particularly, by the implementation of the M/E manual and by coordinating the capacity building webinars with the Advisors and Director, Global M/E. The Officer, Global M/E will work closely with the International Medical Corps staff at headquarters to ensure the highest quality standards are established and adhered to throughout the program cycle. The Officer, Global M/E is responsible for supporting the development and harmonization of effective monitoring, evaluation, accountability, and learning systems, supporting capacity building and training activities on M/E topics; ensuring coordination with all country missions for the collection of quarterly country report data; and promoting the development, adaptation, testing and mainstreaming of good practice in data collection, management, analysis, and dissemination.
• To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.

Main Tasks And Responsibilities
Organizational Level

• Contribute significantly to the team’s efforts to update minimum M/E standards, competency framework, and good practices in M/E documents; contribute to updating manuals, user aids, and training materials for field staff.
• Follow up with Advisors, Global M/E on the implementation of strategy documents such as global M/E strategy, M/E Minimum Standards, M/E Competency Framework, and strategy for remote monitoring to ensure results management, accountability, and evidence building in high threat environments.
• Support country teams with their processes for data collection, compilation, analysis, and use of data to orient programming.
• Support the M/E team at HQ in the review of global data collected through Global Country Report (GCR) every quarter.
• Liaise with the field in finalizing the data and provide technical support to the country missions in entering the data in the DHIS2 system.
• Responsible for the consolidation of global data and analysis of data for the board meetings and annual report, based on the GCR.
• Provide the Communications Department with the final data and reports to share the data with colleagues in the organization and/or externally.
• Coordinate systems building activities and strengthening of standards through work with M/E team and TU colleagues on updating/creating: i) the Global Indicator Bank; ii) the definitions GCR indicators; iii) Tool Catalogue; iv) M/E Manual; and other related tasks/tool development.
• Support M/E teams’ efforts for implementing data management systems and transitioning from existing country-specific data management systems to the global system (DHIS2). This includes providing specific support to countries for their M/E and data management systems.
• Lead on updating the One Corps page of M/E department.
• Support field teams and Advisors, Global M/E on the roll out and implementation of Satellite-based Tracking and Remote Monitoring (STARM) System.

M/E Support to Program

• With the support of Advisors, Global M/E coordinate and harmonize monitoring, evaluation, accountability, and learning mechanisms and practices in the field of Health and Nutrition, Mental Health and Psychosocial Support, Child Protection, WASH, Non-Food Items and Gender-Based Violence, for the Country Offices.
• Support to harmonize data collection tools, monitoring checklists and supportive supervision mechanisms across all countries.
• Determine the appropriate data collection tool based on the purpose, advantages, and disadvantages of mobile data collection techniques.
• Support in designing simple and complex questionnaires using XLS or form builder (Kobo form builder, Ona form builder, etc.).

Program Development

• Maintain a repository of multi-sectoral needs assessment and situation analysis tools at IMC’s online platform.
• Support to field team with developing the results framework, theory of change, log frame, and M/E plan including indicators for existing and new projects.
• Provide technical input and quality assurance review for all reports and proposals to meet donor and International Medical Corps’ requirements.

Capacity Building and Human Resources

• Update the M/E training module on a regular basis based on needs identified from the field.
• Coordinate the design of training curriculums with M/E Advisors and roll out training for IMC and partner staff based on universally accepted and/or country protocols.
• Coordinate the M/E Community of Practice, including maintaining an updated list of M/E focal points and CoP members, work with M/E colleagues to design annual CoP plan, organize session invitations and platform, design and facilitate CoP sessions as needed, and disseminate learning tools.

Quality Improvement

• Update M/E processes and related tools that support quality assurance for key program areas in collaboration with sector technical specialists.
• Perform program quality assurance activities such as data quality audits, partner capacity assessments, mid-term and final reviews, field monitoring and evaluations.
• Promote the development, adaptation, testing and mainstreaming of good practice in needs assessment, project design, implementation and monitoring.
• Manage the dissemination of results and briefings in full collaboration with IMC’s Technical Unit staff for improved decision making.
• Work with teams to ensure that lessons learned from project evaluations are integrated into new proposals.
• Contribute to organizational learning and knowledge management activities, including maintenance of M/E sections on an online platform.
• Knowledge Management and Learning
• With the support of M/E team at HQ, update existing KML mechanisms and processes for the organization
• Establish basic learning systems that incorporate program studies’ findings, lessons learned, achievements and gaps, and develop all the tools required to support learning practices.
• Follow up with Advisors, Global M/E to ensure that internal reviews and lessons learned workshops are organized according to the global KML guidelines.

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

Minimum Qualifications

• Typically, a bachelor’s degree in epidemiology, M/E, evaluation, social sciences, public health, statistics, or international development, with experience or background in M/E, project management, Participatory planning, Research, Epidemiology, public health, and/or health information management strongly preferred.
• Typically, 3+ years of applied experience in designing, implementing, and overseeing M/E tasks with humanitarian organizations, including 1 year of field experience in developing countries (Africa, Asia, Middle East).
• Experience with M/E for large scale emergency response
• Familiar with M/E requirements for all major donors such as USAID, BHA, OFDA, ECHO, EU, DfID, UN, etc.
• Demonstrated understanding of data protection and confidentiality as part of data collection and management practices, and the ability to respect and maintain confidentiality.
• Demonstrated competency in database design, preferably DHIS2 and other tools for information management.
• Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams.
• Experience using at least one statistical package for complex data analysis, such as EPI-Info, MYSTAT, SPSS, R, and/or STATA.
• Experience with m-health solutions and knowledge of Health Information Systems such as DHIS2 an asset.
• Possess the skills in mobile data collection software such as Ona, Kobo Toolbox.
• Fluency in written and spoken English is essential. French, Spanish or Arabic is preferred.
• Willingness and ability to travel to International Medical Corps project sites in the assigned countries, including traveling to insecure environments, is required