Office Cleaner and Admin Support Personnel at LOPTERRA

Job Overview

• The Admin support personnel will be responsible for welcoming customers, coordinating deliveries, Support business growth through creative ideas, timely and exceptional customer services to boost sales.
• The ideal candidate will become an integral part of their dedicated team, to contribute to the growth and success of their store.

Responsibilities

• Maintain a clean and tidied showroom and office area; Warmly welcome all customers, attend to them, and keep records of their details
• Daily and weekly update of sales records, expense report and inventory template with line manager supervision and operational data on the inventory sheet
• Manage the DC inventory and reporting with e-Commerce Executive to ensure timely replenishment of low stock, all year availability of products and no lost product.
• Promptly and constantly uploads of new products in showroom and on e-commerce platforms; (Jumia, and Konga)within 48hrs of product availability
• Respond to all messages on Jumia and Konga platforms within 1hr, during working hours, and not later than 12hrs after COB
• Shipping of ordered goods at e-commerce partners’ office within 24/48hrs of request- No cancellation to orders; Promptly collect all return orders
• Coordinate effective and timely delivery of goods to customers, in cost effective manners though logistics companies.
• Attending to clerical tasks, ensure proper and accurate book keeping, and filing of company’s documents: invoices, goods receipts, waybill, and all administrative records.
• And any other task as assigned by your supervisor and management

Job Requirements

• Educational background: O'Levels (SSCE, NECO, WAEC)
• Proven experience in a similar role and familiarity with inventory management software and tools, Microsoft Office Suite (Excel, Word, etc.) is an added advantage
• Strong organizational and multitasking skills, attention to detail and accuracy, excellent communication and interpersonal skills.