Observability Engineer at Uridium Technologies

This role requires the job holder to:

• Exhibit great flexibility and adaptation to technological change, constantly reviewing how other observability tools compare with the ones in use. 
• Stay creative and receptive to feedback on interface design enhancement suggestions, continuous personal improvement on presentation layout design

Key Work Functions / Accountabilities

• Build interfaces that supports real-time monitoring of infrastructure and applications that track the internal state and performance of system using its external data and be able to quickly respond or escalate any observed anomalies.
• Carry out real-time monitoring and analysis of logs, metrics, traces and product related data to generate useful insights. Provide business improvement initiatives through observed trends.
• Work closely with teams across the bank to develop or identify business use cases and promote adoption of observability to improve overall platform reliability.
• Conduct frequent research to determine up-to-date monitoring systems and consequently improve on enterprise systems in ways that align with business goals
• Study technological trends and ensure enterprise systems keep up/stay ahead of identified trends and meet global set standards.
• Engage in continuous professional development to strengthen competencies and improve performance in relation to enterprise observability & availability management
• Explore ways to achieve identified features on current tool or combinations of tools without distortion to existing processes.
• Oversee a mix-technology infrastructure, scrap and collect data from diverse operating environments, and transform it into useful insight.
• Work closely with the SRE engineer to come up with process improvement initiatives from observable performance metrics.
• Work closely with the SRE engineer to come up with process improvement initiatives from observable performance metrics.

Required Competencies 

• Knowledge of Java, Python, GoLang or .net framework
• Unix\Linux experience and/or Windows server administration
• Troubleshooting and Root Cause Analysis
• Proficiency in use of modern observability tools
• Investigation
• Knowledge of cloud technology - Azure 
• Communication skill
• Reporting skill
• Interpersonal relations
• Initiative
• Decision quality & Problem solving
• Time & Self-Management
• Attention to Detail (Excellence)
• Continuous Learning
• Drive for Results (Efficiency)
• Customer focus

Qualifications

• First degree in Computer Science or related discipline.
• A postgraduate degree and/or professional certification in any relevant field is an added advantage.

Experience Level

• A minimum of 3 years cognate experience.