Nurse at Care Best Initiative (CBI)

Job Purpose

• Support the Health Coordinator to manage CBI health program and teams at the LGA level. S/He will be responsible for providing comprehensive patient care, administering treatments, conducting assessments, and collaborating with interdisciplinary teams to ensure optimal health outcomes.

Job Description / Principal Accountabilities
Patient management:

• He/She will be responsible for conducting brief clinical assessments that determine the clinical urgency of the clients’ presenting health concerns and culminate with the allocation of a care category, which determines the time and sequence in which they receive services.
• He/She will also be responsible for managing client records; ensuring accurate data entry, filing/archiving and retrievals.
• S/He will provide comprehensive clinical assessment service to clients resulting in safe and appropriate clinical decisions that reflect their healthcare needs.
• S/He will initiate appropriate nursing interventions (e.g. first aid and emergency interventions) to improve client outcomes and secure the safety of clients and clinic staff, facilitate the triage process using clinical knowledge and appropriate interpersonal skills, demonstrating empathy and understanding.
• Provide education to patients and families when necessary.
• Sort patients into priority groups according to guidelines.
• Transport patients to appropriate treatment areas.
• Communicate status of patients to doctors and nurses.
• Initiate emergency treatment if necessary.
• Reporting and attendance to relevant meetings.

Communication:

• Produce daily and weekly report for the Clinical Supervisor
• Create and maintain good working relationships with referral facility staff.
• Liaise with patient families or designated guardians as appropriate.
• Uphold the principle of confidentiality and actively promote the right of the patient to choose their care.
• Obtain consent from the patient verbal and written where necessary.
• Provide feedback to the clinical supervisors or team leader of the field team(s) regarding the cases screened
• Communicate all patient management with clinical supervisor on a daily basis.
• Report any safety and security concerns to focal person as soon as possible.
• Collection, computerization and analysis of weekly referral data:
• Submit report to the Clinical Supervisor on a daily basis
• Submit end of week report to the Medical Supervisor on a weekly basis
• Liaise with Monitoring and Evaluation Department regarding data collection when required.

Attendance to relevant meetings:

• Actively participate in CBI internal meetings.
• Participate to all the trainings organized by CBI.
• Participate in all relevant external trainings identified.

Others:

• Give suggestions to improve the functioning of CBI clinics and the referral pathway
• Be flexible in performing his/her duties to ensure that beneficiaries are getting good quality services
• Perform other additional duties on request of the line manager
• Inform immediately the security focal point in case of any security problem
• He/she works under the supervision of the Clinical Supervisor.
• This job description can be modified according to changes in CBI’s activities or in the context. It can be amended at any time after mutual consultation, in order to fit the requirements of the programs.

Job Holder Entry Requirements
Knowledge (Education & Related Experience):

• Trained Nurse with at least 2 years experience post qualification.
• Fluent in Hausa and English
• Excellent communication and networking skills
• Good patient resuscitation skills
• Certification in Basic Life Support (BLS)
• Strong commitment to humanitarian work

Skills (Special Training or Competence):

• Ability to work collaboratively in a multidisciplinary team.
• Knowledge of public health principles and practices related to SRH in primary health care settings.
• Commitment to maintaining patient confidentiality and providing compassionate care.
• Good relationship management/ advocacy skills
• Ability to provide Health Education and Counselling to clients
• Implementing and overseeing quality improvement initiatives to enhance patient care, adherence to treatment, and overall outcomes.
• Must possess good report writing, data analysis, interpretation, and presentation skills.
• Advanced written and verbal communication skills
• Detail-oriented and excellent report writing skills
• Leadership/mentoring skills, supervisory and good interpersonal skills
• Conflict management skills
• Problem solving
• High level of integrity
• Good listener and easy to talk to
• Empathy

Key Behaviours:

• Interpersonal and intercultural sensitivity.
• Social and receptive (active listener).
• High degree of integrity.
• Ability to work independently and as a part of the team, as the situation dictates.
• Proactive and ready to take initiative.
• Ability to assimilate and handle a wide range of information efficiently and effectively.
• High level of stress tolerance and ability to work under pressure with minimum supervision.
• Willingness to undertake extensive field trips within the PCO working area.

Key Relationships (excluding own line manager and staff):
Internal:

• Program Coordinator
• Clinical Coordinator
• Finance and Support Services team
• Various staff based in all CBI core departments, as and when necessary (e.g. funding, PDA, MEAL, finance, PPA)

External:

• Partners
• Consultants
• Service Providers/Stakeholders (Other NGOs)
• Government agencies
• Community leaders/CBOs