Night Auditor at Movenpick Hotels & Resorts

Job Description

As Night Auditor, you will undertake the following duties:

• Assist the Night Manager in cross checking and balancing work completed during the day
• Maintain accurate guest accounts
• Assist with night maintenance /cleaning and guest requests as needed
• Ensure all diary events, flats and specials are actioned
• Ensure an accurate cashiering balance is performed at the completion of shifts
• Ensure security procedures are maintained according to policy
• Liaise closely with housekeeping on information relating to rooms and lost property
• Ensure guest registration forms are completed correctly
• Ensure all account postings are accurate and necessary paperwork is completed.
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Ensuring the safety of our guests throughout the night

Qualifications

• Have a good level of computer literacy - Excel and Opera Cloud
• Be analytical and possess an eye for detail
• Able to maintain strict security procedures to ensure guest confidentiality and safety
• Adaptable with a guest centric mindset
• Must have previous experience in a similar role
• Flexibility to work overnight shifts.