New Store Support Officer at Food Concepts Plc

Job Purpose

• To ensure co-ordination and execution of store administrative tasks including but not limited to accounting i.e. P n l report, daily stock management report, GP report, reports from FP and A, Inventory, ICG training, support office and other clerical roles in restaurant operation.
• Core Responsibilities and Key Result Areas

Key Duties and Responsibilities:

Store Financial

• Managing store documentations and transmitting same to Head Office.
• Posting of invoices and all other inter- stores transfers to the system (ERP)
• Confirm that Banking and DSA (Daily Sales Analysis) is carried out by Store Manager
• Managing weekly petty cash and float.
• Assist in the computation of monthly GP report.
• Collaborate with Finance Department and initiate timely preparation of Management report (such as P n L report).
• Supervise stock movement from receipts to its utilization and ensure accuracy and completeness.
• Participate in the monthly stock take exercise.
• Follow up with external vendors and government agencies on matters affecting the stores.

Operations Reporting

• Ensure daily Stock receiving, Stock control and update of all stock record
• Daily Stock Variance Report and weekly stock report – documentation and update
• Weekly ordering and stock requisition
• Update all entry on the Company ERP system. Ensure correctness and accuracy of data entry into the system

General Store Administration

• Collating Recruitment documentation, leave request etc and send to HR for verification
• Identify and investigate issues relating to ICG application.
• Spool operational report from ICG
• Train Store support officer on ICG usage
• Identify noncompliance stores with ICG.
• Maintaining Store Notice Board I.e. important contact details such as store hospital, staff meal roaster, Police contact, Deloitte Tip-Off are on the board
• Waste collection bills submitted in the stores.
• Handover of the cheques to vendors as cheques are sometimes left in the store undelivered to Vendors.
• Routinely check the register of the Security guards and their appearances
• Follow ups with Restaurant Manager/Store Manager on all regulatory and non-compliance issues (internal and external) to ensure resolutions based on action plan.
• Any other related Admin and/or clerical duties that may be assigned from time to time.
• Plan and ensure store visitation to confirm compliance  

Key Performance Indicators

• Achieve daily stock movement, P n L report as planned
• Turnaround time to posting Transactions on SAP
• Weekly ordering and stock forecasting
• Achieve timeline for administrative functions
• Timeliness and Accuracy of periodic report

Knowledge Requirements

• Strong knowledge of Inventory Management in Food and beverage service company
• Knowledge of business and management principles involved in s resource allocation.
• Strong proficiency in MS i.e. use of Excel, Power Point and Word etc
• Timeliness in updating stock records and other documentation in store
• Timeliness in accuracy of invoice entry, GP and P n L Report
• Responsiveness of internal and external clients request

Job Specifications

• A minimum of a Bachelor’s degree in Accounting, Finance or its equivalent.
• Experience in Food and beverage service is an added advantage
• Membership of the Hospitality Professional Certification – HORECAB, or any other relevant hospitality certification will be an added advantage
• Minimum of 2 years’ experience in similar role

Decision Expectations

• Ensure best customer services – effectively coordinating the activities between the back and front house in delivering superior quality or customer service
• Manage inventory, ERP and documentations such as invoices in stores
• Manage operational periodic reporting such as GP, daily stock movement, P n L reports etc.
• Manage budget and keep cost under control