Network Support Engineer (CCNP Certified) at Terawork

Job Responsibilities:

• Comprehensive understanding of network services and networks such as TCP/IP, OSPF, etc
• In-depth understanding and practical knowledge of networking systems such as LAN, firewalls, routers and printers
• Ability to analyze and evaluate networks, identify issues and provide solutions to ensure networks are operating efficiently
• Ability to design, implement and troubleshoot Wi-FI and security infrastructure
• Ability to manage several projects simultaneously from design to implementation
• Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not have knowledge of networking technical terminology
• Maintaining computer networks including mainframes, VPNs, routers and other physical hardware
• Installing and configuring network equipment
• Creating firewalls and updating virus protection software and data security systems to keep data and communications protected
• Monitoring computer systems to improve network performance for all systems
• Troubleshooting, resolving, and communicating networking issues to other employees and management
• Implementing disaster recovery procedures
• Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems
• Presentation and documentation of the technical solutions to the clients both orally via presentations and written. Preparation of proposals, RFP's and other pre-sales documentation
• Customer Proof-of- Concept
• Delivery support to Project Managers with the implementation of successful projects
• Implementation of key solutions under the purview of the unit, OEM Channel Management
• Attend relevant trainings when nominated by the unit head and apply the knowledge gained to the job
• Report operational status of all managed projects and assignments on a weekly basis.
• Observe an absolute non-disclosure of company’s information, processes and clients’ data to un-authorized persons. Maintaining a professional attitude and loyalty to the organization at all times. Adhere to all company policies, procedures and business ethics codes.
• Effect any other business the organization requires of your skills & competencies and all other self-initiated or delegated assignments by supervisor to agreed targets.

Required Qualifications:

• Minimum of 6 years of post-NYSC experience in related sectors.
• Educational qualification in Engineering or Computer Science is required. Holding a Masters in a related field will be an advantage.
• CCNP & CCNA Certification is a must.
• In-depth knowledge of industry regulations, and best practices.
• Strong leadership skills with the ability to manage and motivate a diverse team.
• Excellent analytical and problem-solving abilities.
• Effective communication and interpersonal skills to establish and maintain relationships with stakeholders at all levels.
• Proficiency in MS Office suite and familiarity with relevant software