Network & Security Engineer at IT Horizons Limited

Summary

• As the Network & Security Engineer, you will be responsible for the design, implementation, maintenance, and support of the organization’s network, security, voice, and server infrastructure.
• This role requires a hands-on professional capable of designing, implementing, and troubleshooting across multiple technology domains while ensuring the availability, security, and optimal performance of critical business systems.
• The role also includes managing and optimizing both on-premises and cloud-based networks, developing and enforcing network security protocols, and proactively troubleshooting and resolving network-related issues.

Responsibilities

• Proactively scopes the technical solution required to address customer requirements, assesses customers' met and unmet needs, and recommends solutions that optimize value for both the customer and the firm.
• Oversee and execute planned enterprise network and security infrastructure maintenance activities while minimizing impact to services.
• Provide technical leadership on operational and project-related work. Design and implement plans to introduce new technology into the security and enterprise networks while minimizing network outages and ensuring a seamless end-user experience.
• Conduct a thorough analysis of service results and respond to any escalated service delivery issues in a timely manner.
• Design solutions and create implementation and support models for technology encompassing a specific specialization or platform.
• Configure, install, support, and troubleshoot security and enterprise network equipment
• Work effectively with other IS teams and outsourcing provider(s) to ensure technology solutions are effectively managed and performed
• Review reports to ensure all services are completely and successfully delivered. Proactively intervene to correct problems when they are encountered. Use metrics to improve processes.
• Assist in the development of network security and enterprise network operations processes, procedures, and documentation.
• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal service delivery in the customer environment.
• Establishing the customer environment by designing system configurations, directing system installation, defining, documenting, and enforcing industry standards
• Analyzing existing network security and enterprise network infrastructure to proffer solutions for optimal performance of the customer network and security infrastructure
• Developing architecture plans for network security and enterprise network solutions and deployments.
• Deploy Enterprise network security solutions, including multi-vendor firewalls, network access control (NAC) devices, endpoint security solutions, etc
• Support and maintain customer network and security infrastructure, including routers, switches, firewalls, Network access control, and endpoint security solutions
• Provide L2/L3 escalation support for critical incidents.
• Documenting the customer enterprise network and security infrastructure to ensure accurate and up-to-date records of the network inventory and design, following every deployment or change.
• Collaborate with sales and pre-sales teams to drive technical engagements and deliver Proof of Value (POV) sessions for both existing and prospective customers.

Certifications

• Must have CCNP certification

Skills required:

• Strong understanding of routing and switching protocols. Protocols: EIGRP, OSPF, RIPv2, IS-IS, BGP, MPLS, IPSec, HSRP, GLBP, VRRP, VSS, VPc, Firewalls, and other security solutions.