Network Optimization Lead at Airtel

Job Purpose

• Achieve and maintain a high quality level of the 3G / 2G / LTE Radio Network Services, and ensure high quality performance on all technical activities, and the highest possible level of customer satisfaction.
• Provide effective technical support and continually seek for quality improvements within the Mobile Network Optimization project.

Key Accountabilities

• Defines and measures the unit KPIs(Key Performance indicators)
• Follows-up the evolution of the radio system quality.
• Proposes indicators for the continuous analysis and follow-up of radio voice and data quality of service, generates proper alarms and recommends solutions when needed.
• Proposes preventive and/or corrective actions for the provisioning of acceptable QoS for voice and data services.
• Monitor & analyze the GSM, WCDMA/HSDPA Radio Network Statistics on daily basis.
• Achieve & maintain the Radio Network Performance as per the contracted KPIs (Accessibility, Retainability, Mobility & Service Integrity).
• Responsible for reducing congestion and drops, improving the IRAT Handover, Soft Handover, Location Update, Paging, CSSR, RRC Connection & RAB Establishment Success rate in his designated area for all Voice, Video Packet & High Speed, issuing capacity requests whenever needed.
• Responsible for Inconsistencies Checks, Packet Throughput, Parameter changes & Physical changes.
• Responsible for testing the radio performance for the newly integrated sites.
• Discuss the frequency & Scrambling Code retunes requests with his team leader for his designated area.
• Responsible for the drive test analysis and taking the necessary action to improve the performance of his area.
• Participate in technical discussions with the customer in order to gather product-related information.
• Perform Radio Network Surveys, i.e. visit possible sites in order to judge if they are suitable from a radio network point of view (Hardware & Location).
• Follows-up and ensures the existence of sufficient capacity in the radio network (including on the BSC-BTS and the air interfaces).
• Researches and implements solutions for continuous service improvement in respect to parameter settings and configuration.
• Investigates and recommends proper solutions for customer complaints; validates proposed solutions related to parameter modification on the radio network.
• Validates the recommended radio parameters and configuration provided by the unit.
• Proposes and verifies the implementation of optimal solutions in order to improve operational efficiency of the unit.
• Follows corrective actions based on the internal reports of coverage analysis.
• Follows-up general Radio access technology trends relating to radio optimization activities and assists the RAN Research & Studies unit in the update of Radio engineering guidelines accordingly.

Skills & Knowledge

• Relevant University Degree in Engineering
• 10 years of experience in 2G, 3G, 4G
• Minimum of 5 years optimization & Planning experience, primarily in Optimization of 4G
• Minimum of 4 years with vendors experience or well-known operators in telecommunication or related field
• Excellent knowledge of the field of 2G/3G/4G radio communication and optimization
• Good knowledge in performance management, DB parameters and features.
• Ready to work extra hours during rush periods
• Maintains professional relationships with all departments
• Ensures confidentiality of information
• Strong background of LTE optimization in multi-layered setup
• Good Team leading abilities and should be a motivator for the team
• Good Presentation skills should be thorough in large data handling
• Good experience on vendor handling under MS contract.