Network Engineer at Fadac Resources

Job Description

• Monitor network performance locally and as well as over the air interface.
• Perform 24/7 network surveillance, respond to network‐reported and customer‐reported problems.
• Provide specialist technical support to all other departments in the organisation regarding network and radio-related problems
• Coordinate and perform maintenance of cell sites strictly managed by Swift Networks, and liaise with the vendor on the maintenance of cell sites not directly managed by Swift Networks
• Responsible for the configuration and bench testing of new products and giving ATP (Authority To Proceed) concerning those products
• Technical point man between Swift & vendors regarding radio and microwave equipment related RMA issues
• Carry out other duties as may be assigned by the Head of Department.
• Reporting to the Customer Support Manager.

Job Requirements: 

• Must have the drive and capability to meet and exceed challenging targets.
• Bachelor’s Degree in Computer Science, Information Technology, or related field.
• Minimum of 1-2 years of experience in IP network engineering.
• Strong relationship and team building skills; experience in dealing with corporate and government representatives and other senior individuals and stakeholder groups.
• Delivering results – absolute focus to deliver under pressure in an ever-changing business environment.
• Putting customers first – understand the needs, expectations, and requirements of stakeholders.
• Communicating for impact – effective communication with senior stakeholders inside and outside of the company.
• Making a personal difference – strong influencing skills and responsive technical/professional expertise.
• Excellent communication skills, including written and verbal communication.
• Strong presentation skills and ability to influence a junior and senior audience.