Monitoring and Evaluation Officer at Norwegian Refugee Council (NRC)

Job Identification: 7679
Location: Mubi, Adamawa
Job Category: Monitoring and Evaluation
Job Schedule: Full time

Role and Responsibilities

• Based in Yola, the Monitoring and Evaluation (M&E) Officer is responsible for supporting data collection and the implementation/use of quality checklists (WASH, Food security and Livelihoods, Education, Shelter, Information Counselling and Legal Assistance, Camp management) at activity level.
• The position also serves as a supervisor for enumerators when needed.
• The incumbent will provide support in analysing raw data from assessments, quality checklists, reporting and providing direct support to the technical M&E officer. He will support the technical M&E officer and the Area Manager in improving programming and organizational learning for the Area Office South.

Generic Responsibilities:

• Ensure compliance with NRC policies, guidelines and standards.
• Responsible for implementation of operational M&E activities in close collaboration with Core Competency technical officers and officers/assistants.
• Ensure project documentation of M&E activities of Core Competencies.
• Contribute to the implementation of M&E systems, including M&E tools.
• Ensure that NRC’s related activities are implemented within NRC’s Protection mainstreaming guidelines and report any breaches/concerns to the line manager and/or focal point for proper action.

Specific Responsibilities:

• These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention.

This section shall be revised whenever a new employee is hired or the context changes significantly.

• Support in developing data collection methodology and tools, and in actual data collection as needed;
• Support data management in close collaboration with core competencies’ data assistants and the development of clear information flows between program and M&E staff, as needed;
• Ensure that monitoring data are reported in a timely manner to the technical M&E officer for quality checks and submission to the Area Manager and relevant programme staff;
• Support the targeting and the registration of beneficiaries as needed;
• Supervise distributions in collaboration with programme staff;
• Support post distribution monitoring and related activities.

Critical Interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• Area Manager
• Field coordinators and team leads
• M&E Team
• Core competencies data focal points

Competencies

• Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Professional Competencies:

• These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies for this position:

• 1 - 2 years experience in an international NGO preferably in an emergency or post-conflict setting;
• Experience with and knowledge of principles and current approaches to monitoring and evaluation in relief and development programs, using both quantitative and qualitative methods;
• Computer skills, including MS Office (Word, Excel).

Context related skills, knowledge and experience:

• Good communication and interpersonal skills;
• English language proficiency (speaking, reading, writing);
• Strong organisational and team working skills;
• Good cultural awareness and sensitivity;
• Approachable, trustworthy and confidential;
• Analytical and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access);
• Experience in using ArcGis, Stata, Nvivo, CAPI systems (Kobo/ODK/CSpro), data visualisation softwares (eg. Power BI) is a plus;
• Knowledge of the NRC’s operations is a plus.

Behavioural Competencies:
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies and the following are essential for this position:

• Planning and delivering results
• Working with people
• Analysing
• Communicating with impact and respect

Performance Management:

• The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual.

The following documents will be used for performance reviews:

• The Job Description
• The individual Work- and Professional Development Plan
• The Competency Framework