Methods Coordination Officer - PHC at IOTA Group - Nigeria

Service Dimensions

• This Service is created to provide effective and efficient consolidated reporting for FM&A ABJ/LOS/PHC.
• It also supervises the working relationship with government agencies for payments of Tenement/Ground Rents etc.
• It oversees land transport quality operations and performs the function of communication interface between technical entities and the company staff to ensure prompt information dissemination as well as updates for intervention activities.

Budget:

• Contributes towards the performance & optimization of FM&A division budget (OpEx and CapEx).

Production:

• Preparation of FM&A division weekly / monthly / half year / annual reports; Manage the development of Work Instructions / level 4 procedure documents for FM&A division; administer the WSS; Performs validation and publication of information where the three (ABJ/LOS/PHC) locations will be impacted and publish on the Intranet / mass mail to catchment staff. Manages the relationships with Government Agencies for timely payment of yearly Ground rents & Tenement Rates.
• Supervises the creation of SPR valued at about NGN1,780M yearly on renewal of company rented facilities and other requests from various FM&A locations.

Statistics:

• Weekly FM&A Division Reports (52 Nos.) & Monthly DMD’s report (12 Nos.), Half-year / Annual reports (2 Nos.). Over 400 mass e-mails yearly. Combined Tenement Rates and SPR status reports. Over 25,000 Helpdesk calls are logged annually.

Personnel:

• Supervises three organic positions and six Helpdesk personnel (TAS/Labour/ Service).

Activities

• Manages mass-mailing tool validation team composition and access rights for the division related information dissemination.
• Supervises the Responsible for relating with Government and relevant agencies as regards payments of Tenement Rates on company’s leased properties, Ground rents and other related services.
• Administer FM&A Windows Share-Point Services (WSS) or equivalent and other reporting documents storage management software. Responsible for creation of folders/ groups and assigning of access rights at divisional level.
• Oversees the coordination of the balloting processes of FM&A PHC scrapped materials (household items, vehicles and other equipment) in line with approved procedure.
• Responsible for weekly KPI, Monthly and yearly sectional reports.
• Design and maintain standardized reporting templates and dashboards for FM&A.
• Consolidate and analyze data from Helpdesk (maintenance requests), Technical services (PTS, maintenance teams) and Contracts and administration functions
• Administer FM systems (e.g., SAP PM, CMMS, SAP FI tools, Primavera, SharePoint).

Ensure:

• Accurate asset data, work orders, and maintenance history
• Standardized workflows for maintenance requests
• System reliability and data governance
• Lead system optimization and digitalization initiatives.
• Support the planning and follow-up of FM&A activities and major jobs through systems (e.g., Primavera, SAP).
• Monitor execution progress and provide variance analysis and insights.
• Define, track, and report FM&A KPIs (cost, service delivery, maintenance performance).
• Functions as divisional HSE Entity Representative.
• Collates and analyses weekly KPIs, identifies areas for improvement and provides related reports.
• Collates reports and KPI’s from FM&A Helpdesk, PTS and FM&A departments to prepare, edit, update and publish weekly, monthly, half year/ full year reports.
• Carries out any other duties/projects that may be assigned by the Hierarchy.

Qualifications

• A University Ddegree.
• Minimum of 5 - 7 years post NYSC work experience in an industrial environment, preferably an IOC
• Computer literate: Proficiency in Microsoft Windows professional and Microsoft Office tools/ Primavera and SAP.
• Mastery of other types of report preparation and editing software is an added advantage.
• Fluent in English language and possess good communication as well as inter-personal skills.
• Strong analytical and quantitative skills.
• Experience in government relations management.