We are building an ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating new and unique experiences for our customers and can offer scale to our partners to reach new audiences.
We’re looking for a mid-level Merchant Operations Support Officer who is passionate about our mission of driving financial inclusion in Africa.
You must be able to manage and perform assigned tasks effectively, work together with others as a cohesive team, communicate and act professionally within the workplace and with clients, and maintain a good knowledge of job deliverables.
Job Description
Assist with integration for new merchants, by working with them directly or via Affiliate Platforms / Networks.
Assist with setting up new merchant stores, integrate the product data and affiliate tracking on our internal systems.
Build trust and relationships with merchant partners by handling inquiries and requests for support in a timely and effective manner.
Complete menu updates and changes in a timely manner.
Drive service quality and enhance Merchant Experience.
Manage and handle service discrepancies effectively.
Requirement
Interested candidates should possess relevant qualifications.
Average Salaries in Nigeria in 2026This guide brings together the average salary in Nigeria based on recent 2026 salary benchmarks. Salaries are listed by industry, experience level and city to give jobseekers, employers and HR professionals a more useful picture of salary levels in Nigeria in 2026.
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