Mental Health Support Worker at Synapse Services

Job Summary:

• Member of a multidisciplinary team; assists in the provision of safe and empathetic personal care to people who experience mental illness, and who use mental health services, under the guidance of a qualified nurse.

Principal Duties and Responsibilities

• Support the nurses on duty and other clinicians while they carry out their duties ∙
• Receive and implement instructions from the nurses in charge of the wards at all times 
• Welcome patients and facilitate a friendly environment to enable them acclimatize to their new environment ∙
• Ensure the safety of patients and their living environment at all times; ensure patients are never left unattended in the facility or while on external activities ∙
• Physical care of patients: assist when circumstances require, in maintaining personal hygiene – bathing, dressing –, feeding, making beds, arranging personal effects, etc. ∙
• Interact with and support patients during therapeutic activities and recreation ∙
• Assist to de-escalate and/or restrain aggressive/violent patients when required ∙
• Supervise the scheduled regular cleaning of patients’ rooms and shared areas during all shifts ∙
• Complete all observation charts and handover checklists promptly and conscientiously, with adequate attention to detail ∙
• Ensure that electrical appliances e.g. bulbs, air conditioners, heaters, etc. are switched off when not in use ∙
• Promptly report damages, and supervise repairs and maintenance activities in the facility ∙
• Perform any other duties as assigned by the Nurse or clinicians

Requirements and experience ∙

• ONLY SSCE or OND holders can apply for this role ∙
• Previous work experience in a mental health or general health care facility will be an advantage. ∙
• Compassionate and patient ∙ Strong-willed, able to solve crises and work in a team ∙
• Interpersonal skills ∙
• Good communication skill ∙ Meticulous