Gender Based Violence Case Worker at Malteser International

Job Description / Responsibilities

• WGSS Coordination: Support the coordination and supervision of activities in Women and Girls’ Safe Spaces (WGSS).
• Case Identification and Management: Maintain regular contact with community-based social workers and monitoring officers to identify cases requiring support and provide timely case management from initial assessment to case closure.
• Psychosocial Support: Provide basic emotional and psychosocial support to women, girls, and their family members as needed.
• Needs Assessment and Material Assistance: Assess individual needs and facilitate access to material assistance, non-food items (NFIs), dignity kits, and transportation for medical treatment where necessary.
• Referrals and Service Coordination: Refer and, when necessary, accompany clients to appropriate service providers while maintaining effective relationships with service providers and community stakeholders.
• Case Monitoring and Reporting: Lead weekly case management meetings, follow up on cases, report progress, and promptly escalate emergencies or cases requiring special attention to the Protection Officer
• Professional Conduct and Compliance: Promote teamwork, maintain a respectful and non-judgmental attitude, represent Malteser International professionally, adhere to organizational policies and codes of conduct, and perform other assigned duties.

Skill/Education/Experience

• Bachelor’s Degree in Science, Social Sciences, or a related field.
• At least two years of relevant experience in GBV case management, protection, social work, psychosocial support, or humanitarian programming.
• Experience in community outreach, awareness-raising, or data collection, preferably in humanitarian or crisis-affected settings.
• Understanding of GBV guiding principles, survivor-centred case management, referral pathways, confidentiality, informed consent, and the do-no-harm principle.
  Experience working with women, girls, survivors of violence, and other vulnerable groups.
• Knowledge of safeguarding, Prevention of Sexual Exploitation and Abuse (PSEA), and accountability to affected populations.
• Experience using Inter-Agency Case Management forms and the GBVIMS/Primero platform is highly desirable.
• Strong communication, active-listening, interpersonal, counselling, and teamwork skills, with the ability to work respectfully with diverse communities.
• Good organizational, planning, and time-management skills, including the ability to manage competing priorities and meet deadlines.
• Proficiency in MS Office, particularly Excel, and good written and spoken English.
• Knowledge of relevant local languages is an advantage, including Hausa and Kanuri.

What we offer

• Start Date: November 2026
• Duty Station: Borno State
• Duration of contract: November 2026 - September 2027
• Salary according to Malteser international salary grade
• Other benefits: Group Life Insurance premium, Health insurance Package (Single/family Plan), 13th Month pay.Annual Leave + Compensation Leave + Academic Leave + Wedding Leave + Compassionate Leave - applicable.