Meeting Room Supervisor at Alpha Mead Group

Responsibilities

• Managing a high-quality, customer-focused Executive/Conference room service,
• Complete regular housekeeping checks throughout the Executive/Conference rooms to deliver a seamless meeting room experience to all internal and external users
• Ensure the rooms are tidy and assets within the room are in good condition
• Set and re-set conference and meeting rooms in a timely fashion
• Being the first point of contact for all room issues, providing timely responses, and coordinating remedial work
• Report faults immediately through the facilities response center or supervisor as appropriate
• Advise users on meeting room availability and suitability by using the On-Line Room Booking System
• Oversee the coordination of all meeting room bookings
• Control entry and exit of visitors and employees, ensuring that any security procedures are followed
• Manage visitor’s requests in a polite, friendly, and professional manner
• Oversee the maintenance and accuracy of visitor’s log
• Respond to telephone calls within the specified response time

Qualifications

• B.Sc. degree in any discipline
• Minimum of 1 year of experience in a client-facing role.
• A high degree of attention to detail and the ability to work under pressure
• Experience of being discreet when working with confidentiality and sensitive data
• Excellent communication skills
• Ability to use Microsoft Applications
• Candidates residing on the island would be strongly considered.
• Good customer service skills
• The ability to demonstrate great teamwork