Medical Receptionist at LAB360 International Limited

Job Details

• The Medical Receptionist desk will be the front office ofLAB360, and the Medical Receptionist will directly interface with our esteemed clients before the pre-analytical phase of our practice.

Responsibilities
Your duties will include:

• Ensure clients are attended to immediately they step into LAB360;
• Clients are comfortable and a prompt resolution or referral for any situation that may arise;
• Minimise waiting time of our esteemed clients in line with LAB360 standards;
• Ensure the work environment is always clean and tidy
• Maintenance of a good rapport with other staff members;
• Assist with the day to day tasks of office operations
• Performing tasks that contribute to LAB360 demand generation and revenue generation efforts and
• Compliance and adherence to LAB360 policies and procedures

Minimum Qualifications

• HND or B.Sc. degree in any of the sciences
• 2 - 6 years work experience.

Requirements:
To be considered for this role you must possess:

• Empathy for patients and families;
• An understanding and appreciation for compliance with protocols and procedures;
• A commitment to excellent customer service and patient care;
• A positive can-do attitude and a desire to exceed customer service expectations;
• Good written communication skills with attention to detail;
• Excellent interpersonal and communication skills with a diverse group of people of all ages;
• Professional approach in both presentation and conduct;
• Flexibility and reliability, proactive and highly organized.

Remuneration
This position offers competitive benefits for the successful applicant.