Job Vacancies at LAB360 Medical Laboratory

Position Overview

• The Medical Laboratory Scientist will be responsible for supervising and managing all aspects of medical laboratory service provision.
• The position is primarily responsible for building and sustaining systems, processes and protocols for the complete medical laboratory management of different specimen types.
• The position will provide leadership and management to all aspects of the laboratory service delivery for all individual and corporate clients while also working closely with the customer care officer, the business development unit and all other members of the team.

Primary Responsibilities

• Responsible for setting up and strengthening established quality control/quality assurance program in the lab
• Responsible for handling, logging and processing of all laboratory specimen
• Ensure that all specimens are processed and result completed with the shortest possible turnaround time
• Responsible for storage of processed specimen for future verification
• Ensures that all samples are captured in the sample logbook and all results are clearly stated in the reporting template and appropriate comment made by the resident doctor.
• Verification and approval of all out going results
• Responsible for monthly or periodic restocking of supplies and commodities
• Responsible for monthly or periodic maintenance/recalibration of equipment and instruments
• Responsible for the maintenance of all laboratory logs and records. These include but are not limited to: Issue logs, maintenance logs, expiry logs, stock cards etc
• Responsible for performance appraisal of all other staff under the laboratory services department
• Responsible for making technical presentations or representation of the laboratory at different fora
• Provide leadership and management to other staff under the laboratory service unit
• Ensures a high sense of professionalism in service delivery
• Maintains a healthy, safe and friendly environment in the lab and everywhere necessary
• Any other assignment as directed by the Medical Director.

Minimum Requirements

• Must have a Bachelor's Degree in Medical Laboratory Science (BMLS)
• Must have 2 - 5 years post NYSC experience
• A valid practicing license from the Medical Laboratory Science Council
• Must be exceptionally computer literate
• Must have good soft skills including but not limited to ability to work with little or no supervision, Teamwork, Leadership, Initiative, resourcefulness, adaptability, decisiveness, interpersonal skills, written/oral communication
• Must be trainable and provide evidence of progressive professional improvement.

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Job Details

• The Medical Receptionist desk will be the front office ofLAB360, and the Medical Receptionist will directly interface with our esteemed clients before the pre-analytical phase of our practice.

Responsibilities
Your duties will include:

• Ensure clients are attended to immediately they step into LAB360;
• Clients are comfortable and a prompt resolution or referral for any situation that may arise;
• Minimise waiting time of our esteemed clients in line with LAB360 standards;
• Ensure the work environment is always clean and tidy
• Maintenance of a good rapport with other staff members;
• Assist with the day to day tasks of office operations
• Performing tasks that contribute to LAB360 demand generation and revenue generation efforts and
• Compliance and adherence to LAB360 policies and procedures

Minimum Qualifications

• HND or B.Sc. degree in any of the sciences
• 2 - 6 years work experience.

Requirements:
To be considered for this role you must possess:

• Empathy for patients and families;
• An understanding and appreciation for compliance with protocols and procedures;
• A commitment to excellent customer service and patient care;
• A positive can-do attitude and a desire to exceed customer service expectations;
• Good written communication skills with attention to detail;
• Excellent interpersonal and communication skills with a diverse group of people of all ages;
• Professional approach in both presentation and conduct;
• Flexibility and reliability, proactive and highly organized.

Remuneration
This position offers competitive benefits for the successful applicant.