Medical Officer at Greenbay Healthcare Services Limited

Responsibilities

• To ensure quality assurance in engaging Health Care Providers and managing their service delivery to the HMO enrollees.
• To supervise health services staff in negotiating with providers, doctors, pharmacies, clinics, and other health care facilities with the goal of optimally maintaining a robust network of providers nationwide.
• Develop new policies and procedures and enforces existing standards. Constructs, evaluates, and revises forms in consultation with the Medical Services Director.
• Oversee healthcare provider network development and management.
• Oversee care coordination, provider relations, claims administration, and wellness programmes.
• Provide necessary information such as benefit tables to Call Centre agents.
• Ensure prompt attention and resolution to all client issues (Conflict Resolution)
• Ensure effective and excellent customer/enrollee relationship management.
• Oversee member services activities and client relationship management.
• Assist in the marketing of health plans to private and public organizations.

Requirements

• A Medical Doctor with MBBS or MBCHB Degree
• Minimum of 2 years’ experience as a Medical Doctor, 2 of whicn should preferably be with an accredited Health Maintenance Organisation (HMO)
• Possession of an MBA or MPH will be an advantage
• Must have at least 3 years of supervisory experience.
• Must be a Registered Doctor in Nigeria with a valid practicing certification.
• Work in a standard office environment. Must attend meetings, seminars and speaking engagements throughout the County.
• Excellent & persuasive communicator - written and oral
• Extremely versatile, dedicated to efficient productivity
• Experience in planning and leading the implementation of strategic initiatives
• Strong data analysis and reporting skills.