Based in: Monguno
This position is opened tNigerian Nationals only.
OVERAL MISSION
General objective
Under the supervision of the MEAL Officer, the MEAL Assistant will contribute tthe implementation of MEAL activities in the field through supporting Project/Field Officers, partner staffs and Community
Facilitators/Mobilisers in data collection, consolidation and quality management and undertake M&E related activities and implementation of an appropriate monitoring and evaluation system for successful delivery and attainment of project goals and objectives. She/he will alsbe in charge of implementing the accountability strategy in Monguno, as well as strengthen capacity-building and capitalization through the development and the implementation of learning tools and process.
ROLE AND RESPONSIBILITIES
M&E: she/he will participate in implementing some M&E field-related activities;
Accountability: she/he will participate in implementing all accountability-related activities;
Learning: she/he will participate in implementing learning-related activities
SPECIFIC OBJECTIVE AND LINKED ACTIVITIES
A. IMPLEMENTATION OF THE ACCOUNTABILITY STRATEGY
- Establish a complaints and feedback mechanism (CFM) based on the highest levels of integrity which beneficiaries will trust and ensures that they can make confidential complaints and be confident of the response processes.
- Monitor complaints received and response (follow-up) processes through developing and maintaining a tracking mechanism.
- Ensure that feedback is routinely recorded, reviewed and responded timely in line with feedback mechanism guidelines.
- Be the first point of contact for beneficiary, staff and stakeholder complaints.
- Maintain and update the CFM database; and provide timely update tproject staff based on the nature of feedback.
- Analyze patterns and trends in complaints thelp improve programming.
- Generate periodic reports and share with project teams and the MEAL department.
- Conduct periodic field visit tensure that accountability systems are in place and the necessary support is provided as needed.
Participate in internal and external meetings related thumanitarian accountability.
B. IMPLEMENTATION OF THE MONITORING & EVALUATION PLAN
- Assist the MEAL Officer tcoordinate the collection, reporting and validation of monitoring data of project teams and ensure the data reported by Field Officers/Program Managers is accurate and of good quality and reported in a timely manner.
- support in Ensuring that community leaders and beneficiaries are actively participating in all project and M&E activities.
- Ensure utilization by projects of appropriate data collection and reporting templates that
- facilitate the acquisition and aggregation of data.
C. INTERNAL AND EXTERNAL REPORTING
- Update MEAL Officer and Program Managers on daily achievements and challenges encountered on the field, at the end of each day
- Ensure that the data collected goes through a data cleaning and validation process each day;
- Keep monitoring tools and files archived at the PUI office, ensuring their availability tthe MEAL Officer
- Pass on any information or problems ther/his direct and/or indirect supervisor concerning
her/his task, PUI programs, or safety aspects
D. CAPITALIZATION/INSTITUTIONAL KNOWLEDGE BUILDING
- Participate actively in team workshops and lessons learnt seminars;
- Assist in training of beneficiaries, community leaders, community facilitators/mobilisers and
- Field staff on M&E if needed.
- Assist in developing a responsive, functional and appropriate feed backing mechanism which can improve current project implementation and guide future programming.
- Support in identifying and formulating accountability findings, lessons learned and recommendations tbe integrated intplanning and reporting efforts of PUI project activities.
E. COMMUNICATION & FOLLOW UP
- Respond To Beneficiaries’ Queries With Good Knowledge Of Relevant Information When Approached;
- Respond To Any Requests Within PUI That Might Require An Alternative Communication
- Method Or Plan Of Action;
- Assist In Developing A Responsive, Functional And Appropriate Feed Backing Mechanism Which
- Can Improve Current Project Implementation And Guide Future Programming.
- The tasks and responsibilities defined in this job description are non-exhaustive and can evolve depending on the project’s needs.
QUALIFICATION AND REQUIRED SKILLS
MANDATORY REQUIREMENTS
- Language skills: Fluent in Kanuri, Hausa and English (speaking/reading/writing),
- Education degree: At least a degree or diploma in Statistics, Mathematics, Demography, Sociology, or a numeracy discipline.
- Work experience: At least two years similar experience in an international NGOs/On-site training in social or monitoring work,
- Knowledge & skills: Good analytical and writing skills/very good team spirit/Demonstrate willingness timprove own knowledge and skills by participating actively in any training sessions
- and capacity building activities,
- Computer skills: Knowledge of the MS office software (including Word, Excel, Outlook) and a basic understanding of data analysis packages such as SPSS, Epi-Infetc.
ASSETS
INTERESTS
- Strong motivation twork in the humanitarian sector
- Strong motivation thelp people in need
- Strong motivation for conflict resolution and diplomacy
- Strong motivation tanalyze and suggest solutions
TRANSVERSALS SKILLS
- Well organized and attention tdetail
- Conflict resolution and diplomacy experience
- Ability tanalyze and suggest improvement
- Autonomy, neutrality, hard worker
- Able tmanage stress and pressure
Gmail
Yahoomail