Marketing Officer at Coinbox Limited

Job Summary

• The Marketing Officer is responsible for driving customer acquisition, brand visibility, and revenue growth through strategic marketing and client engagement efforts.
• This role involves identifying business opportunities, promoting the company’s FX services to prospective clients, and managing customer relationships.
• The ideal candidate should have a good understanding of financial products, especially foreign exchange services, and possess strong interpersonal and communication skills.

Key Responsibilities

• Source and onboard new clients for forex transactions (corporates, SMEs, and high-net-worth individuals).
• Manage and nurture existing customer relationships to retain and grow client base.
• Educate potential clients on the BDC’s services, exchange rates, and compliance requirements.
• Serve as a client liaison, ensuring prompt resolution of inquiries and complaints.
• Assist in executing marketing campaigns across digital, print, and outdoor platforms.
• Promote the brand through targeted outreach, including cold calls, social media, emails, and client visits.
• Distribute promotional materials and ensure the company’s presence at relevant events or forums.
• Collaborate with the marketing team to create engaging content for awareness and lead generation.
• Monitor FX market trends, client preferences, and competitor offers.
• Provide feedback on market conditions and customer needs to guide business strategy.
• Identify new business opportunities and niche markets for expansion.
• Track and report marketing and sales performance metrics.
• Ensure all client engagements comply with CBN, AML/CFT, and KYC regulations.
• Collect and verify required client documentation for account setup and onboarding.
• Work with compliance to ensure clients understand their reporting and regulatory obligations.

Qualifications and Experience

• Minimum of a BSc. Or HND in Marketing, Business Administration, Finance, Economics, or related field.
• Minimum of 2–4 years of experience in sales, marketing, or business development, preferably in financial services or BDC operations.
• Understanding foreign exchange services and regulatory framework is a strong advantage.
• Knowledge of Crypto, USDT, is an added advantage.
• Excellent interpersonal, networking, and negotiation skills.
• Strong written and verbal communication abilities.
• Goal-oriented with a track record of meeting or exceeding targets.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office and CRM tools.

Salary
N500,000 Monthly (Gross)