Manager - Talent Management at MTN Nigeria

Mission/ Core purpose of the Job

To support the delivering of the Talent Management Strategy in the light of the company overall vision and mission and manage the overall L&D cycle as per the company related policies. Manage the company’s leadership talent management programs as well as the main incentive scheme.

RESPONSIBILITIES

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)

Learning and Development

• Design and implement employee and organizational development activities, courses and programs as required in meeting specific requirements.                                        
• Conduct the company TNA Training Need Analysis. 
• Develop the company’s Learning and Development Plan in the light of the company high level strategy. 
•  Drafting the company’s L&D annual budget. Monitor, control and manage the company training budget, the incentive budget as well as the department budget.
• Follow up the needed approvals on training in terms of issuing POs and keeping records from finance.
• Negotiate mass training contracts with the vendors, and free-lance trainers and conduct regular assessment for them.
• Manage learning programmes e.g. Sponsorship, knowledge share, mentorship, coaching programmes.

Talent Management

• Identify/Review Key Positions and Key Talents in a direct coordination with top management
• Maintain the company’s succession plan, conduct regular updates as necessary, and provide recommendations to HR Head and other Exco. 
•  Facilitate all Talent Review sessions and give the needed support to Executives to present the talent status in their divisions.
• Follow up on the implementation of all PDPs with employees, line managers, through self-learning, coaching & assignments, and other learning solutions.
•  Monitor data completion on the system to continuously achieve a 100% compliance rate; 
• Running 360 feedback, consolidate and share results, provide improvement action plans.
• Prepare the first draft of the company’s L&D annual budget. Monitor, control and manage the company training budget, the incentive budget as well as the department budget. 
•  Monitor the execution of the L&D and LTM plan and review the regular evaluation reports to ensure that department’s KPIs are met.

Manage Graduates Programme.

• Supervise the partial sponsorship program and provide recommendation for approvals.
• Regular review for the department policy as well as ensure that all department’s operations are executed with full abidance with these policies.
•  Deliver internal training when needed.                                                                                                                                         

Performance Management

• Support the implementation of performance management architecture across Bayobab Footprint 
• Support the development, tracking and monitoring of Scorecards for all Senior Management staff 
• Facilitate Talent review session 
• Deploy performance management improvement initiatives 

Role Deliverables

• % delivered from the training plan.
• Training hours per FTE. 
• Actual vs budget training budget.
• 100% information and data compliance.
•  Tracing PDPs execution.
• Effective communication channels/ initiatives.
•  HR JDs and PPPs in place, up to date and duly approved.
•   Monthly reports (Accuracy, submission on time).                                                                        

Supervisory/ Leadership/ Managerial Complexity

• Lead team with all line management responsibilities.                                            
• Participate in the recruitment and the development of the team.
• Control employees leaves, attendance…etc.                                           
• Monitor employees regarding their compliance with the internal company policies.          
• Manage the conflicting requirements.
• Create/edit/update employees Job profiles.                                 
• Define and follow the division/department’s Key Performance Indicators.
• Evaluate/ Monitor employees’ performance.

QUALIFICATIONS

Job Requirements (Education, Experience and Competencies)

Education:

• Minimum 4 Year bachelor’s degree in Human Resources/ Business Administration.
• MSc, MBA is a plus.
• English and Arabic (as advantage)

Experience:

• Manager track record of 5+ years; with at least 3 years in Telecom industry.
• Worked across diverse culture and geographies.