Manager, Regional Territory - Operations at Husk Power Systems

Role Summary

• Husk is seeking the Regional Territory Manager is responsible for end-to-end operations of solar mini-grid sites within the assigned territory, ensuring reliable power supply to customers, operational excellence, revenue protection, customer satisfaction, and compliance with safety and regulatory standards.
• This position provides the opportunity to join a growing team that is changing the face of rural electrification in Nigeria and Asia.
• The ideal candidate should have a positive attitude, be a team player, believe in Husk’s values, have an inherent curiosity to find creative solutions for problem-solving and have an appetite for growth.

Key Responsibilities
Power Supply & Plant Operations:

• Ensure 24x7 reliable power supply to customers across all mini-grid sites in the territory.
• Monitor plant performance (generation, battery health, inverter performance).
• Ensure adherence to SLA, uptime, and availability targets.
• Coordinate preventive and corrective maintenance activities.
• Oversee commissioning, testing, and handover of new sites.

Customer Power Supply & Service Management:

• Ensure consistent and quality power supply to residential, commercial, and anchor customers.
• Address customer complaints related to power outages, voltage issues, or metering.
• Coordinate with customer support teams to resolve escalations.
• Support new customer connections, load upgrades, and demand expansion.
• Ensure customer satisfaction and retention.

Revenue Protection & Energy Accounting:

• Ensure accurate energy generation, consumption, and billing reconciliation.
• Monitor losses, theft, bypass, or meter tampering.
• Support collections and revenue assurance initiatives.
• Coordinate with finance for reconciliation of energy, revenue, and fuel (if hybrid).

 Safety, Compliance & Quality:

• Ensure compliance with HSE, electrical safety, and operational SOPs.
• Conduct safety audits and toolbox talks.
• Ensure regulatory and statutory compliance at site level.
• Maintain documentation, reports, and audit readiness.

 Asset & Inventory Management:

• Oversee inventory of spares, tools, batteries, and consumables.
• Coordinate with warehouse and procurement teams for material availability.
• Ensure proper asset tagging and lifecycle management.

Reporting & Stakeholder Coordination:

• Prepare and share daily, weekly, and monthly operational reports.
• Track KPIs such as uptime, outages, customer complaints, and revenue.
• Coordinate with internal teams (Engineering, Finance, Procurement, Customer Service).
• Act as the primary point of contact for regional operational matters.
• Responsible for managing and ensuring security standards at the plant and enable quick turnaround time for action in case of security issues.
• Responsible for management of spares and inventory components based on criticality and lifecycle of the components.
• Responsible for managing fuel supply chain and stock for Diesel generators and Biomass gasifiers.

Qualifications
General Skills & Attributes:

• Bachelor’s degree in Electrical / Mechanical / Renewable Energy Engineering.
• 5 - 8 years of experience in solar mini-grids, power distribution, or utility operations.
• Strong understanding of solar PV, batteries (Li-ion/Lead Acid), inverters, EMS, and distribution networks.
• Experience managing remote or rural power infrastructure preferred.
• Experience working in dynamic high-growth entrepreneurial/start-up organizations.
• Team player and prior experience in the management of large, decentralized teams.
• Very proactive, with deep commercial acumen, and high level of “customer centricity”
• Problem-solving ability and prior experience in the management of mass-scale deployments with digital platforms.
• You have no issues working in (and living around) rural Nigeria.

Location and Travel:

• This role is based in Jos,Plataeu, Nigeria with regular travel to Husk Mini grid and other operational locations.