Manager, Regional Security Operations at IHS Towers

Job Description

• Supervision and implementation of the company’s regional security plan.
• Serve as the loss prevention manager for the region.
• Lead engagement and interaction with Government Security Forces (GSF) at the regional level, ensuring actions from GSF that could affect business operations are timely managed.
• Directly oversees the management of security guards at IHS regional office, warehouses, tank farms and guest houses within the region.
• Maintain integrity of the access control systems to include, but not limited to: CCTV, ID systems, ID cards, etc.
• Implement processes and procedures to improve access management on sites in the region for all categories of customers and stakeholders.
• Supervise and manage Specialist, Security & Community Intervention on all field operational processes and procedures.
• Compile crime reports from states in the region for the assessment of company security risk and proactively proffer possible mitigations strategies for the safety of all teams in the region.
• Liaise regularly and hold monthly or weekly regional meetings with functions across the business to resolve site access issues in any site within the region.
• Provide meaningful recommendations to HQ on the integration of current operational and investigation best practices to ensure a solid and robust security framework for the department.  
• Respond to community letters and ensure proper representation of regional security team at Community Development Area (CDA)/ Estate meetings.
• Ensure all compensation requests are investigated and closed on time in line with company-approved policy/ guidelines.
• Set up awareness campaign to enlighten communities about IHS policies, processes, and procedures that affect community demands/ expectations.
• Conduct regular security awareness training for staff, contractors, and visitors.
• Collate all community agitations and responses reported by team members and share with HQ on a weekly basis and advise on corporate social responsibility (CSR) interventions where appropriate.
• Track all escalated issues community demands, payments made, and issues resolved.
• Prepare and submit weekly reports to the Senior Manager, Security Operations on all matters pertaining to security operations and community Interventions in the region.
• Perform other tasks, duties and responsibilities as assigned by Senior Manager Security Operations.
• Ensure compliance with Voluntary Principles of Human Rights by GSF deployed to support IHS operations

Qualifications

• HND / Bachelor’s Degree in any relevant discipline.
• +5 years’ relevant work experience.

Organizational Competencies:

• Customer Focus - People demonstrating this competency understand & exceed our customers’ needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.
• Innovation - People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a collaborative and supportive operating environment.
• Integrity - People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
• Boldness - People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.
• Sustainability- People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.