Manager, Property and Hospitality Services at Ralds & Agate

Role Overview

• We’re seeking a dynamic professional to manage our real estate and hospitality assets, including short-let apartments, flexi-rentals, and leisure properties.
• The ideal candidate will ensure operational excellence, drive revenue, and lead strategic expansion initiatives.

Job Requirements

• Bachelor’s Degree in Estate Management, Hospitality, Business Administration, or related fields
• Postgraduate degree (MBA, MSc) and/or professional certifications (e.g., NIESV, IFMA) are an advantage
• Minimum of 12 years' experience in property management, hospitality, or short-let operations
• Strong track record in managing residential or leisure properties and growing occupancy
• Excellent leadership, team management, sales, and communication skills.
• Knowledge of real estate leasing, short-let markets, and hospitality service standards
• Oversee the setup, branding, and conversion of properties to hospitality-grade standards
• Manage daily operations, guest services, and maintenance across all units
• Drive occupancy, leasing, and guest satisfaction targets
• Lead the planning and launch of new short-let and leisure properties
• Build and manage a network of freelance agents to support bookings and sales
• Recruit, train, and supervise hospitality and support staff
• Develop and enforce service delivery standards and operational procedures
• Expand the number of managed units through property sourcing and negotiations
• Monitor performance metrics and ensure cost-effective operations
• Ensure compliance with internal policies and regulatory requirements