Manager, People Operations at Reliance HMO

The Role

• As Manager, People Operations, you’ll build and run the systems that help our people do their best work.
• You’ll assess what’s working and what’s not across hiring, onboarding, performance management, and employee support, then design practical processes that improve how we operate across markets.
• If you enjoy solving people challenges with structure, clarity, and data, this role is for you.

What You’ll Do

• Build and run core People Operations processes across the business
• Track key people metrics like attrition, time-to-productivity, and employee engagement
• Ensure all employee records, contracts, and documentation are accurate and up to date
• Coordinate payroll inputs and benefits administration with Finance
• Ensure compliance with labor laws across all operating markets
• Monitor regulatory changes and update internal policies accordingly
• Own the end-to-end onboarding process, ensuring a structured and consistent experience
• Coordinate pre-joining logistics including system access, equipment, and Day 1 readiness
• Manage the offboarding process including exit interviews and documentation
• Oversee the company-wide performance review cycle and ensure consistency across teams
• Track performance data and continuously improve review processes
• Manage and develop the People Operations team
• Assign work clearly and ensure accountability for delivery and quality
• Coach team members to handle more complex HR situations independently

Requirements
What You’ll Bring:

• Bachelor’s Degree or HND in any field
• Completed NYSC
• At least 7 years of experience in HR, People Operations, or a related field
• Proven experience designing or improving HR processes like onboarding or performance management
• Strong written and verbal communication skills
• Experience managing or mentoring team members or leading cross-functional projects
• Ability to use data and people metrics to identify problems and recommend solutions
• Legally authorized to work in Nigeria.

Nice to Have:

• Experience in a technology or healthcare organization
• Exposure to multi-country HR operations
• Familiarity with HRIS platforms like Leafsome, Zoho People, or similar tools
• Experience working with senior leadership on people strategy:

Benefits
What We Offer:

• Salary: N600,000 monthly
• Remote role based in Lagos, Nigeria
• Unlimited leave – take the time you need
• Premium health insurance for you and your family
• Learning and development allowance to support your growth.