Manager, Instructional Design at Credit Direct Limited

About the Role

What You Will Do

• Manage your team of writers as they create assessments, lessons, and other instructional materials
• Collaborate with other Academics Group members and government stakeholders to improve assessment quality
• Provide team members with detailed feedback and coaching - especially on product quality - on a weekly basis 
• Respond to lesson observations data on lesson quality
• In this deadline-driven environment, finding the balance between speed and precision is key. You’ll need to be comfortable telling your team that they aren’t meeting deadlines, and then help them find a way to do so, all the while ensuring the lessons are high quality. Feedback will reach your team at different intervals, and you’ll need to figure out how to respond to it. At times, the projects your team is working on will need to change; your job will be to keep everyone on the same page and steadily moving forward, even when unexpected challenges arise.
• Pitch in where needed on miscellaneous projects to help with other academics departments or other instructional design teams 

What You Should Have

• A bachelor’s degree
• A minimum of 5 years experience in education, educational publishing, or a related field.
• Desire to manage a team; previous management experience strongly preferred
• Ability to write and speak fluent English
• Experience working with Microsoft Office and Google Drive
• Extremely detail-oriented, organized and deadline-driven
• Flexible, willing to jump in and help wherever necessary, no matter how big or small the task
• Good problem-solver, analytical thinker
• Self-motivated and comfortable creating solutions without a lot of support or structure
• Comfortable working in a demanding and sometimes high-stress environment
• Clear communicator - both verbal and written
• Lover of feedback - giving and receiving

You’re also

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind – You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience,and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.