Manager, HR Operations & Engagement at T2 (Formerly 9Mobile)

Job: IRC3807

Job Summary

• Implement appropriate Engagement strategies, policies and programs to enable EMTS attract and retain the best talent organisation-wide.

Principal Functions
Tactical:

• Provide input in the articulation of EMTS Engagement strategy and philosophy.
• Periodically scan the market/industry for comparable employee engagement practices and conduct benchmark survey.
• Advice Head, Outsourcing and HR Operations on new pay practices and recommends options for the business.
• Propose strategies for aligning the company's engagement philosophy with industry and market realities.
• Develop and ensure regular updates of the HR policy manual/ Staff Handbook
• Review and benchmark the internal and external environment to improve HR policies
• Ensure awareness, understanding and compliance of HR policies across the business
• Design and deploy initiatives to increase health literacy among employees

Operational:

• Manage the HR Helpdesk and ensure effective resolution of issues
• Develop and maintain an up-to-date record of Staff information (physical & electronic)
• Manage the HRIS, liaising with other HR units for process automations and other HR technology needs
• Track all HR-related audit queries and ensure appropriate and timely closure of these queries
• Advice line managers on compensation for new hires.
• Communicate updates and changes to compensation structure to staff.
• Manage relationships between EMTS and Outsourced companies to ensure smooth operations and satisfactory performance
• Manage the disciplinary process for fair and transparent resolution of the disciplinary issues
• Manage relationships with HMOs and ensure effective health care administration
• Provide leadership and guidance to team members and manage subordinate's performance towards the achievement of overall team objectives.
• Perform any other duties as assigned by the CHRO.

Educational Requirements

• First degree in from a recognised university.
• Six (6) to Eight (8) years work experience with at least three (3) years at supervisory level

Experience, Skills & Competencies
Knowledge:

• Remuneration Analysis & Design
• Budgeting.

Skills:

• Communication
• Accountability.

Behaviour:

• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Teamwork
• Customer Focus.