Manager - Experience Centre (Disruption Team) at PricewaterhouseCoopers (PwC)

Job ID: 263841WD
Line of Service: Internal Firm Services
Industry / Sector: Not Applicable
Specialism: IFS - Internal Firm Services - Other
Management Level: Manager

Job Description & Summary

• Trends and emerging technologies are changing the world we live in. These fundamental global shifts are reshaping societies, economies and behavioral norms everywhere as traditional business models are continuously being disrupted.
• A career with the Disruption team at the PwC Experience Centre, will provide you with a unique opportunity to help our clients anticipate and understand disruptive forces, by rethinking their business models and their core purpose.
• You'll focus on assisting clients as they incorporate emerging technologies such as automation, machine learning, data & analytics, open-source technologies etc. into their processes to deliver better quality output and contribute more strategically to sustainable growth.

The Team

• The disruption Team is at the core of innovation and emerging technology development, discovery, deployment, and support activity. Our mission is to develop disruptive & innovative technologies and products that drive the evolution of how we deliver our services now and in the future.
• The key technology domains we are currently focused on include business process automation, data curation, industrialized analytics, machine learning & AI and scalable delivery platform.

Responsibilities
You will be trusted to work with limited supervision within the team. Therefore, you must be pro-active and independent in running various aspect of projects, and confident in making critical decisions when information may be limited. You’ll work as part of a team of problem solvers with a ‘dare to think’ mentality your responsibilities will include:

• Interpret client’s business strategy and determine risks and opportunities that are presented by disruptions in client markets.
• Design and model innovative solutions for clients and assist with implementation support
• Bring the best of PwC by working and connecting with teams with relevant people in the different Lines of Services to generate insights and areas for collaboration.
• Manage prime team functions and activities geared towards driving visibility and revenue generation for the PwC Experience Centre
• Be actively involved in business development activities to help identify disruption research opportunities with new/existing clients.
• Develop high-performance atmosphere within the team and contribute to the development of your own and team’s technical acumen
• Coordinate all cross-functional activities, represent customers internally and collaborate with leaders in varied areas on allocation across projects and resource planning.
• Function as strategic partner to the Associate Director of disruption & innovation at the PwC Experience Centre
• Lead and direct different cross-functional programs and projects of varied sizes and types concurrently.
• Contribute and influence strategic direction for senior leadership using informal and formal communication.
• Coordinate new product prototyping and testing
• Assist clients identify and prioritize disruptions in the form of actionable responses.
• Assist in the management and delivering of large transformational projects through prototyping, mock-ups, and simulations.
• Define and collate Disruption methods, tools, and playbooks
• Keep abreast with local and national business and economic issues
• Other functions of the position include successful management of the team, event/workshop coordination & managing client visits, and day-to-day operational business integrations with partners and sponsors.

Experience and Qualifications

• First Degree in any discipline with minimum of Second-Class Division.
• MSc or MBA (preferred)
• Prior experience at a Consulting firm, high-growth Organization or start-up Fintech, banking, or financial services background is preferred 
• Minimum Years of experience: 8 + years of proven success in digital / technology related roles with at least 4+ year experience in leading teams.

Preferred Skills:

• Demonstrates proven abilities to develop strategy; as well as proven success and thorough abilities to write, communicate, facilitate, and present cogently; to and/or for all levels of industry audiences, clients and internal staff and management
• Demonstrates proven success in roles and thorough abilities to identify and address client needs, which include the following: developing and sustaining deep client relationships using networking, negotiation, and persuasion skills to identify and sell potential new service opportunities; preparing and presenting complex written and verbal materials; and defining resource requirements, project workflow, budgets, billing, and collection
• Understanding and application of design thinking & agile methodology
• Good knowledge of consulting across a broad scope of transformational offerings across front and back office
• Evidence of excellent influencing skills and the capability to challenge and manage senior stakeholders
• Strong project management orientation
• Comfortable working in a tech-driven environment with the ability to coordinate multiple stakeholders. 
• A highly capable, self-motivated individual who can direct the full array of functions and is continuously striving to improve services and enhance the attractiveness of the center
• Have demonstrated track record in the innovation community and experience with running a rapidly changing and growing environment
• Excellent oral and written communication skills and can effectively communicate and coordinate teams
• Very effective team collaboration skills with both internal and external stakeholders

Travel Requirements:

• Up to 20%.