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  • Posted: Feb 18, 2021
    Deadline: Not specified
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    9Mobile is a Nigerian telecommunications services provider, currently operating in Nigeria. 9Mobile is formerly known as Etisalat Nigeria.
    Read more about this company


    Manager, Contract Enforcement & Optimization

    Job Summary

    • Manage vendorsactivities, contract reviews and negotiations to ensure vendors deliver allcontractual obligations and commitments based on agreements in the servicelevel agreements (SLAs) with minimal and controlled risks.

    Principal Functions

    • Manage vendors, contract implementation and strategic projects; ensuring vendors are compliant with and deliver all contractual obligations and commitments based on the service level agreements(SLAs).
    • Track 9mobile compliance with contract terms and conditions, commitments, and communicate findings
    • Define Collaborate with stakeholders to define efficient and workable technical scope criteria for RFPs and contract engagement.
    • Maintain strong relationship with vendor teams and knowledge of vendor environment
    • Establish and maintain relationship with key internal and external stakeholders to ensure synergy across the various departmental functions.
    • Manage and mentor the human and material resources of the contracts team to optimise performance, morale and enhance productivity.


    • Periodic optimization and review of all Technical OPEX contracts to identify risks and mitigating solutions.
    • Participate in the negotiation of new contracts and changes to existing contracts.
    • Prepare an effective analysis of technical RFP submissions, identify shortcomings in order to eliminate disputes once the contract is signed and executed.
    • Handle dispute resolutions and manage vendor expectations.
    • Ensure that business goals are accomplished by effective contract implementation.
    • Maintain a systematic database for the contract management system.
    • Conduct contracts awareness workshops for technical user teams.
    • Establish good working relationships with all cross-functional stakeholders.
    • Organise quarterly compliance evaluation workshop for all operational vendors, identify weak areas and advice measures for improvements.
    • Prepare monthly report to management on contract issuance status to check progress and identify areas of concern and support needed.
    • Collaborate with user teams to organise site visits for selected areas to determine physical reality.
    • Prepare annual compliance analysis to show 9mobile as well as vendor contract compliance levels.
    • Organize periodic vendor award programmes to reward vendor performance.
    • Create competitive environment for vendor efficiency.
    • Prepare/compile agreed periodic activity and performance reports to communicate the progress of the unit to the Director, Operations

    Educational Requirements

    • First degree in any relevant discipline.
    • Minimum of Six (6) to Eight (8) year work experience with at least three (3) years exposure in contracts enforcement management in telecommunication's Technical environment.

    Experience, Skills & Competencies

    • Business Application Knowledge & Telecommunications fundamentals
    • Service Continuity Management, Monitoring and Control
    • Project Management, Vendor &Contract Management
    • Knowledge of Financial Management &General Ledger understanding


    • Change Management, Communication, Negotiation & Problem-solving skills
    • Emotional and Relationship Intelligence
    • Leadership and People Management

    Method of Application

    Interested and qualified? Go to 9Mobile on to apply
  • Send your application

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Average Salary at 9Mobile
₦ 157K from 57 employees
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