Manage vendorsactivities, contract reviews and negotiations to ensure vendors deliver allcontractual obligations and commitments based on agreements in the servicelevel agreements (SLAs) with minimal and controlled risks.
Manage vendors, contract implementation and strategic projects; ensuring vendors are compliant with and deliver all contractual obligations and commitments based on the service level agreements(SLAs).
Track 9mobile compliance with contract terms and conditions, commitments, and communicate findings
Define Collaborate with stakeholders to define efficient and workable technical scope criteria for RFPs and contract engagement.
Maintain strong relationship with vendor teams and knowledge of vendor environment
Establish and maintain relationship with key internal and external stakeholders to ensure synergy across the various departmental functions.
Manage and mentor the human and material resources of the contracts team to optimise performance, morale and enhance productivity.
Periodic optimization and review of all Technical OPEX contracts to identify risks and mitigating solutions.
Participate in the negotiation of new contracts and changes to existing contracts.
Prepare an effective analysis of technical RFP submissions, identify shortcomings in order to eliminate disputes once the contract is signed and executed.
Handle dispute resolutions and manage vendor expectations.
Ensure that business goals are accomplished by effective contract implementation.
Maintain a systematic database for the contract management system.
Conduct contracts awareness workshops for technical user teams.
Establish good working relationships with all cross-functional stakeholders.
Organise quarterly compliance evaluation workshop for all operational vendors, identify weak areas and advice measures for improvements.
Prepare monthly report to management on contract issuance status to check progress and identify areas of concern and support needed.
Collaborate with user teams to organise site visits for selected areas to determine physical reality.
Prepare annual compliance analysis to show 9mobile as well as vendor contract compliance levels.
Organize periodic vendor award programmes to reward vendor performance.
Create competitive environment for vendor efficiency.
Prepare/compile agreed periodic activity and performance reports to communicate the progress of the unit to the Director, Operations
First degree in any relevant discipline.
Minimum of Six (6) to Eight (8) year work experience with at least three (3) years exposure in contracts enforcement management in telecommunication's Technical environment.
Experience, Skills & Competencies
Business Application Knowledge & Telecommunications fundamentals
Service Continuity Management, Monitoring and Control
Project Management, Vendor &Contract Management
Knowledge of Financial Management &General Ledger understanding