Manager - Channel Management(Trade Partners) at MTN Nigeria

Job Description
Reports To: Senior Manager - Head Distribution

Division: MoMo Payment Service Bank

Description

• Develop specific go-to-market strategies for assigned channels
• Lead channel transformation, when required, to drive new routes to market and improve efficiency to drive cost savings
• Develop and execute channel strategy to accelerate targeted revenue growth
• Own roadmap for delivery of channel changes based on consumer insights and business requirements
• Manage channel lifecycle with specific focus on rationalization and elimination of duplicative channels, introduction of enhanced service offering, re-design of existing channel capabilities
• Perform data analytics across each of the assigned channels to identify business trends and opportunities for growth
• Lead all joint business planning activities with channel partners
• Monitor and prepare periodic reports on channel profitability, operator performance and sales performance trend and generate periodic channel assessment reports for channel performance review
• Research and provide feedback reports on competitor activity, network quality, peculiar market situations and any issues affecting the marketing of Fintech products and services in the region
• Develop and execute territory-specific initiatives and manage profitable and sustainable partnerships to ensure achievement of the Fintech business objectives in the region
• Drive the integration of channel strategy by developing action plans for achieving targets and ensuring effective execution
• Liaise with management to identify and attend to specific distributor/channel needs, and resolve problems
• Implement and execute policies, procedures and guidelines cascaded by the functional lead and ensure the team complies with the same
• Comply with the set governance mechanisms, under supervision from the functional lead and ensure alignment within the team.
• Cascade the Group Fintech budget, analytics and reporting framework in the sub-function, under direction from the SM Distribution
• Evaluate the efficiency and effectiveness of Channels strategies and propose and offer suggestions for improvements
• Demonstrate a clear understanding of statutes and regulations related to business operations and channel management in the OpCo, financial institutions and the telecommunications sector
• Act as first point of contact for partners and gather insights on product uses and needs
• Identify and share opportunities for operational improvements
• Manage affiliate partner relationships and process applications
• Plans and manages the distribution of Fintech services and products through various channels.

Education:

• First Degree in any commercial  discipline or its equivalent in area of specialization
• Fluent in English

Experience:
6 - 13 years relevant work experience which includes:

• Manager track record of 3 years or more; with at least 3 years in relevant sector/ industry
• Experience in Fintech, banking or Mobile Money is preferred
• Experience in Digital Channel development and management
• Experience working in a global/multinational enterprise with a good understanding of emerging markets is preferred