Management Trainee (Retail) at WorQulture

Responsibilities
Work closely with the team to:

• Develop and execute plans to maintain and grow the existing customer base
• Develop and execute plans to maintain and grow the existing customer base
• Provide regular and on-time submission of required sales and activity reports, including itineraries, call reports, prospect lists etc.
• Provide a good welcoming environment, greet clients, respond to questions, improve engagement with merchandise, and provide outstanding customer service.
• Provide good customer service by providing design recommendations based on customer’s preferences and design styles
• Manage point-of-sale processes and follow up on payment of all client purchases.
• Follow up with client orders to ensure they are delivered to clients in a timely manner
• Process flow, keep records, and report daily sales and activities.
• To carry out day-to-day boutique duties to ensure smooth operation
• Build a strong client-seller rapport with customers to achieve sales targets.
• Build sales and market strategies
• Assist with inventory procedures when needed.
• Follow up with clients for service feedback
• Ensure high levels of customer satisfaction through excellent sales service.

Qualifications / Requirements

• B.Sc in Business Administration from a recognized university
• Minimum of 6 months experience in a retail or sales position
• Enthusiastic about sales with an amiable personality
• Strong negotiation skills and business acumen
• Ability to work in a team
• Well-spoken, Detail oriented, and well-articulated
• Ability to express yourself and be tech-savvy
• Ability to commute to Lekki Phase 1 is desired