Management System (ISO) Associate at Food Concepts Plc

Requisition ID: 2043

Job Purpose

• The Associate will be directly responsible for strict compliance with the requirements of ISO 9001:2015 (QMS), ISO 22000:2018 (FSMS), ISO 14001:2025 (EMS) and ISO 45001:2018 (OHSMS) that Food Concepts PIc to.

Core Responsibilities and Key Result Areas

• To ensure smooth coordination and implementation of the Quality Management System, Food Safety Management System, Environmental Management System and Occupational Health and Safety Management in the organization
• To maintain all relevant and applicable documented information (Manuals, procedures (HACCP, PRPs, compliance obligation register etc.), checklists and records in line with clauses of the ISO standards
• To plan and develop audit programme based on the organization's processes and requirements
• To guide the audit team to ensure compliance with audit protocols and principles
• To verify compliance with the requirements of ISO standards during internal audits, and report audit findings to concerned stakeholders o To schedule and prepare the management review meeting agenda as it relates to organization's processes
• To communicate external (Certification/Surveillance) audit findings, trend analysis and result of evaluation of data derived to line manager as input for management review meetings
• To provide support to stores in identifying root cause, occurrence of non-conformities identified during certification or surveillance audit
• To provide support to process owners within the organization to ensure conformity to the SO standards and requirements.
• To ensure readiness of the organization for initial certification through gap analysis, training, awareness, availability of required documents to enable successful certification process
• To plan second and third-party audits (Suppliers audit/ISO Certification Audit), in conjunction with the line manager.
• TO develop and review procedures and records to ensure compliance with the requirements of the ISO standards (Document control)
• To conduct validation of CCPs and OPPs and ensure reports of validation methodology and records are in place.
• To evaluate and trend reports of monitoring and verification for CCPs and OPRPs
• To evaluate established food safety objectives across the ISO certified stores.

Key Performance Indicators

• Efficiency Indicator -- Productivity
• Impact Indicator - Customer satisfaction and Fidelity
• Effectiveness Indicator - Value
• Customer service Indicator - Customer complaints
• Safety Indicator - Quality/Safety Knowledge

Knowledge Requirements:

• Knowledge of ISO 22000, 45000, 9001 and 14001 in relation to food industry
• Knowledge of MS office particularly MS Word, Excel and Power Point
• Knowledge of relevant regulatory standards and requirements
• Knowledge of Quality Assurance policies and procedures and Safety - Food, Fire, Occupational Health and Environment
• Knowledge of tools (Canva or other tools for design), methods and concepts of quality assurance
• Knowledge of data analysis skills and statistical analysis.

Job Specifications
Educational Requirements:

• Min. B.Sc. / HND in Biochemistry; Food Sc & Tech; Microbiology and other related science field

Professional Requirements:

• Possession of any relevant certification such as FSMS certification, FSSC, QMS, EMS, OHS-MS. Certified Lead Auditor or internal auditor in any of the above- mentioned certifications is essential

Experience Requirements:

• Minimum of 3 - 4 years' experience in similar role

Decision Expectations:

• Analyse re occurring nonconformities identified during internal and external analysis and propose effective corrective actions in conjunction with line manager
• Maintain and issue only updated and current document to prevent use of obsolete or uncontrolled documents