Male Operations Manager at Protege Professionals

Job Deacription

• Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions.
• Plan and review compensation actions; enforcing policies and procedures.
• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends.
• Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions.
• Manage staff levels, wages, hours, contract labor to revenues.
• Run a safe, injury/accident-free workplace.
• Review and approve all operational invoices and ensure they are submitted for payment.
• Communicate customer issues with the operations team and devise ways of improving the customer experience, including resolving problems and complaints.
• Communicate all operating policies and/or issues at staff and Management meetings.

Operations Manager Top Skills & Proficiencies:

• Leadership
• Conflict Management
• Business Negotiation
• Organization
• Decision-Making
• People Management
• Dependable
• Reporting Skills
• Problem Solving Skills
• Planning and Organizing
• Communication Skills
• Delegation
• Team Work

Person Specification

• Must have Bachelor Degree or HND.
• Minimum of 5 - 10 years experience
• Proven experience as Operations Manager or other relevant roles.
• Proven experience in sales and/or marketing and managing relationships with key clients.
• Must live within Kubuwa axis's in Abuja.
• A strong desire to be a business "owner".
• Must between 35-45 years of age.