Maintenance Service Manager at Godrej Consumer Products Limited

Qualifications & Experience

• Bachelor’s degree in Mechanical, Electrical, or Industrial Engineering (or related field).
• Minimum 7–10 years of experience in maintenance management within the FMCG or manufacturing sector.
• Strong knowledge of preventive and predictive maintenance techniques.
• Proven experience managing multi-disciplinary maintenance teams.
• Familiarity with CMMS (Computerized Maintenance Management Systems).
• Certification or working knowledge of TPM, Lean, or Six Sigma is a strong advantage.
• Excellent analytical, leadership, and communication skills.

Maintenance Strategy & Planning

•  Develop and implement a preventive and predictive maintenance program to minimize downtime and optimize equipment performance.
• Prepare annual maintenance budgets and control expenditures within approved limits.
• Plan and schedule maintenance activities in coordination with production to ensure minimal disruption.
• Ensure all maintenance activities align with company goals, safety regulations, and GMP standards.

Equipment & Facility Management

• Oversee the maintenance, repair, and improvement of production equipment, utilities, and plant infrastructure.
• Manage spare parts inventory and ensure availability of critical components.
• Evaluate equipment performance and recommend upgrades or replacements to support production efficiency.
• Ensure all equipment complies with regulatory and company standards.

Equipment & Facility Management

• Oversee the maintenance, repair, and improvement of production equipment, utilities, and plant infrastructure.
• Manage spare parts inventory and ensure availability of critical components.
• Evaluate equipment performance and recommend upgrades or replacements to support production efficiency.
• Ensure all equipment complies with regulatory and company standards.

Continuous Improvement & Reliability

• Implement TPM (Total Productive Maintenance), Lean Manufacturing, and Six Sigma methodologies to improve reliability and efficiency.
• Analyze recurring equipment failures and develop root cause analysis reports with corrective actions.
• Support capital projects, plant expansions, and new equipment installations.
• Monitor and report key maintenance KPIs such as MTBF, MTTR, and OEE.

Safety, Quality & Compliance

• Ensure all maintenance activities are performed in compliance with health, safety, and environmental regulations.
• Promote a culture of safety awareness and enforce safe working procedures.
• Ensure compliance with food safety and hygiene standards applicable to the FMCG industry.
• Participate in internal and external audits and implement corrective actions as required.
• Ensure effective Project Management by closely tracking the implementation plan with focus on quality and safety.
• Drive Projects to successful completion by mitigating effectively all the inernal and external issues involved
• Ensuring compliance of all operations according to SOP/Working Instructions

Key Performance Indicators (KPIs)

• Equipment uptime and reliability rates
• Mean Time Between Failures (MTBF) and Mean Time To Repair (MTTR)
• Maintenance cost versus budget
• Preventive maintenance compliance rate
• Health and safety audit scores
• Staff training and competency development metrics

Personal Attributes

• Strong leadership and decision-making ability.
• Results-driven with a focus on efficiency and continuous improvement.
• Excellent problem-solving and troubleshooting skills.
• High attention to detail and commitment to quality.
• Ability to work effectively under pressure in a fast-paced environment.