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Moove is on a mission to make Africa and other emerging markets more productive and successful by redefining access to auto finance and vehicle ownership. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector.
The Opportunity
We are looking for a Maintenance Executive who will manage all projects, tasks, and deliverables within our Fleet Operations team and also be a representative and ambassador for the team across the company as well as to external stakeholders. The ideal candidate for the role will be someone who is customer-oriented, and who also has good communication and interpersonal skills.
What You’ll be Doing
Coordinate, schedule, and audit vehicle maintenance repairs, including preventative, mechanical, and electrical repairs to the fleet.
Take calls from suppliers seeking authorization to conduct maintenance and repairs.
Scrutinise supplier quotes to ensure optimal pricing in each market and ensure that maintenance done is valid and appropriate
Ensure quality, compliance, and safety of the company’s assets
Control and monitor repair costs (parts and labour) in line with the maintenance fund
Negotiate goodwill claims from OEM for repairs that are just outside of the warranty parameters
Process the Insurance claims in line with Policy requirements and report on them effectively as and when required
Ensure that all Insurance claims are completed expediently and vehicles brought back to operation in the minimum timeframe
Build, Manage, Measure, and Maintain relationships with Suppliers and Repair outlets to ensure that uptime of Fleet is maximised
Continuous Improvement mindset with respect to processes and systems to create efficiencies and synergies
Ad Hoc investigations and solutions as required from time to time
What You will need for this position
Candidate must possess a High School Certificate
Competent in Motor Mechanics
4-5 years of fleet maintenance experience preferred.
Associates or Technical degree in Motor Mechanics would be advantageous
Hands-On Fleet Industry Experience is a must
Strong customer service and organizational skills required
Attention to detail is compulsory
Proficiency with computers including Microsoft Office; Google Office Suite and web-based applications preferred
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