Lounge Waitress at LSG Sky Chefs Things Remembered Services FZE

Job Description

• We are looking for a lounge waitress who will take customer orders and serve food and beverages to guests in the lounge.
• The incumbent will be responsible for uplifting the dining experience for customers.
• The duties and responsibilities of the waitress includes; greeting and serving customers in a warm manner, providing detailed information on menus, and multi-tasking various front-of-the-house duties.

Duties and Responsibilities

• Greet and escort customers to their tables.
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
• Pre-bus tables; maintain table cleanliness, bus tables, remove dirty plates.
• Prepare tables by setting up linens, silverware and glasses.
• Inform customers about the day’s specials.
• Offer menu recommendations upon request.
• Up-sell additional products when appropriate.
• Take accurate food and drinks orders, using a POS ordering software, orderslips or by memorization.
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
• Communicate order details to the Kitchen Staff.
• Serve food and drink orders.
• Check dishes and kitchenware for cleanliness and presentation and report any problems.
• Arrange table settings and maintain a tidy dining area.
• Deliver checks and collect bill payments.
• Carry dirty plates, glasses and silverware to kitchen for cleaning.
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).
• Follow all relevant health department regulations.
• Provide excellent customer service to guests.
• Coordinate with kitchen staff to deliver accurate food orders.
• Look for ways to avoid waste and limit costs.
• Assist in keeping the restaurant clean and safe.
• Deliver food and beverages to any table as needed.
• Report to property on time and in proper uniform.

Qualifications and Competencies

• High School Diploma or equivalent; College Degree preferred.
• Proven work experience as a Waiter or Waitress.
• Food safety training is a plus.
• Basic math skills.
• Attentiveness and patience for customers.
• Excellent presentation skills.
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
• Active listening and effective communication skills.
• Ability to work as a team.
• Flexibility to work in shifts.
• Proficiency in MS Office.
• Hands-on experience with cash register and ordering information system.