Lounge Operations Manager at ALML Group

Role Purpose

• The Lounge Operations Manager at Oasis Lounge, will be responsible for maintaining the account in accordance with the approved budget while meeting client expectations.
• He/She will be expected to maintain excellent relationships with employees, guests and the client, as well as other departments within the operation.
• He/She will be responsible for promoting the professional growth and development of the entire team.

Responsibilities
Responsibilities not limited to:

• Participates in employee meetings, reviews and training programs.
• Manages in compliance with Company established policies and procedures.
• Manages in compliance with local, state, and federal laws and regulations.
• Maintains food cost while ensuring quality standards.
• Establishes and maintains good rapport with staff, client and guest and other departments.
• Manages financial acumen for all areas including financial reporting with sales reports.
• P&L reports, writing and adhering to annual budgets and cash handling
• Analyzes and creates trends for financial dataManages purchasing and inventory controls.
• Plans menus in consultation with chefs.
• Is knowledgeable on HACCP controls along with proper storage and use of food

Requirements

• Bachelor’s Degree is preferred, or equivalent professional experience.
• Eight (8) to ten (10) years upscale food service experience, including six (6) years’ experience at the management level.
• Experience in personnel management including hiring, supervision, evaluation and succession planning.
• Proven track record to achieve company goals in compliance with company/client policies and procedures.
• Excellent leadership and organizational skills, and must possess attention to detail.
• Supervisory, scheduling, training and coaching skills.
• Effective problem solving and conflict management skills.
• Ability to multi-task as well as stay on task and concentrate with constant interruptions.
• Experience in food purchasing, food costs and inventory control
• Ability to create budgets, flash reports, financial targets and forecasts
• Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports.
• Must be knowledgeable on HACCP controls along with proper storage and use of food.
• Monitor compliance with health and fire regulations regarding food preparation and serving.
• Exceptional business etiquette and client relations.
• Manages time effectively and prioritizes tasks to meet deadlines.
• Strong catering experience required.
• Conformity to the highest standards of personal integrity and ethical behavior.
• Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint.