Logistics Shift Supervisor at FoodCourt

Job Summary:

The Logistics Shift Supervisor is responsible for coordinating and overseeing logistics operations during assigned shifts, ensuring the timely dispatch, delivery, and distribution of food and materials. The role ensures that logistics processes are efficient, accurate, and compliant with safety standards while supervising dispatch Riders.

Key Responsibilities:

Shift Operations Management

• Supervise all logistics activities during the assigned shift including inbound and outbound movements.
• Oversee loading, dispatching, and delivery of goods to outlets, customers, or event locations.
• Ensure adherence to delivery timelines, route plans, and quality control procedures.
• Respond quickly to issues such as delays, vehicle breakdowns, or rerouting needs.

Team Supervision & Coordination

• Manage logistics personnel including riders.
• Assign duties, monitor performance, and ensure team members follow SOPs.
• Conduct pre- and post-shift briefings to align on expectations and report outcomes.
• Enforce compliance with safety, hygiene, and handling standards.

Inventory & Documentation

• Confirm accuracy of dispatch documents (delivery notes, waybills, packing lists).
• Verify that stock loaded for dispatch matches order requirements.
• Report discrepancies in deliveries, shortages, or damages promptly.

Fleet & Equipment Oversight

• Monitor the condition and cleanliness of vehicles assigned to the shift.
• Report vehicle malfunctions, fuel usage, and maintenance needs.
• Ensure all delivery vehicles meet compliance and readiness checks.

Safety & Compliance

• Ensure staff use appropriate PPE and follow safety protocols during loading/unloading.
• Uphold food safety and hygiene guidelines, especially when handling temperature-sensitive items.
• Maintain a safe and organized loading bay and logistics area.

Reporting & Feedback

• Submit end-of-shift reports including delivery status, incidents, and performance updates.
• Recommend process improvements or route adjustments to enhance delivery efficiency.
• Escalate major operational issues to the Logistics Manager for action