Logistics Operations Manager at Outsource Nigeria

Job Detail

Prudently manage all operational assets i.e. staffbuses,leasevehicles, short hires and othertransport business unit towards good profit and growth through efficient fleet operations and excellent customer satisfaction.

Operational Responsibilities:

• Develop productivity processes and closely monitor, analyse and report results of fleet operational excellence.
• Strategizeanddriveday-to-day workflow of all fleet operations with focus on excellent execution of Standard Operating Procedures to ensure growth through Customer satisfaction
• OTIF management of fleet maintenance (preventive, routine and corrective repairs) to avoid business disruption.
• Inculcate safety culture amongst every employee to drive best practice in Company safety standards while ensuring our clients are educated on same and comply.
• Ensure availability of vehicles needed for operations & keep vehicle downtime atless than 5% efficiency rate.
• Prepare, monitor, and control set budgets on maintenance and spare parts.
• Develop cost control and cost reduction strategies to ensure that budgeted profit target are met.
• Monitor and approve profitable vehicle sourcing for 3 rd party transactions when needed.
• Develop and regularly review systems/procedures to improve operations and efficiency within the business unit.
• Performance Management Responsibilities
• Attend relevanttrainings in Transportation, Fleet Management and Maintenance. Putting them to effective on-the-job use.
• Prioritize learning, development and growth with self and direct reports to improve staff competences, promote use oftechnology and motivate Employees to be accountable individuals standing up forintegrity.
• Monitor, analyses and report service levels, Customer feedback and regularly interpret Customer satisfaction surveys to drive excellence within the industry.
• Evaluate and identify skill gaps, provide training and mentoring; manage and reward our “Human Capital” on the basis of Key Performance Indicators.
• Complete professional exams and/or affiliation with CILT either in the UK or Nigeria.

Strategic Responsibilities

• Take financial leadership of price positioning for services to the extent of becoming benchmark supplier within the industry
• Drive Supplier negotiations to achieve more favorable buying terms in everything we procure and manage the Business Unit prudently towards solid profitable growth.
• Promote and educate our target customers through our external brochure, newsletters, tweet, Facebook and other platforms.
• Stayfocusedonproductivity levelsand closelymonitor, analyzeandreportresults ofoperational excellence or gaps.
• Management of all 3rd party providers including maintenance through Supplier audits with the purpose of maximizing operational efficiency while minimizing costs.
• Pay attention and handle escalations affecting key operations to ensure prompt resolution.
• Liaise with and maintain good working relationships with transport Authorities (LASTMA, VIO, FRSC, Police 1 JOB DESCRIPTION – Operations Manager – .).
• Keep abreast of Government regulations as it relates to the Transport Sector.
• Closely work with all BUs and Support Functions in order to achieve the set goals of the Company.