Logistics Manager at Bonzee Consulting

Job Summary

• The Logistics Manager is responsible for overseeing the company’s delivery, ride-hailing, and operational logistics.
• The role ensures that all deliveries and transportation activities are executed efficiently, on time, and in accordance with company standards, while supervising teams and coordinating with internal and external stakeholders.

Key Responsibilities
Operations Oversight:

• Plan, coordinate, and supervise daily delivery and ride-hailing operations.
• Monitor real-time performance of delivery associates, riders, and 3PL partners to ensure timely service.
• Identify operational bottlenecks and implement corrective measures promptly.

Team Management & Coordination:

• Supervise Assistant Logistics Managers, riders, and operational staff.
• Provide guidance, training, and support to ensure adherence to operational standards.
• Coordinate with Customer Success, Dispatch, and other internal teams to ensure seamless execution.

Planning & Resource Management:

• Allocate resources effectively to meet daily operational demands.
• Ensure vehicles, equipment, and delivery tools are available and properly maintained.
• Optimize delivery routes, schedules, and workflows to maximize efficiency.

Reporting & Documentation:

• Maintain accurate records of daily operations, incidents, and performance metrics.
• Prepare operational reports for senior management on a timely basis.
• Investigate and document delays, failed deliveries, or service issues for accountability.

Compliance & Operational Standards:

• Ensure all logistics operations adhere to company policies, safety guidelines, and service standards.
• Enforce discipline and accountability within the logistics team.
• Understand that repeated operational failures or poor oversight may result in corrective action