Logistics Assistant G5, Kano at World Food Programme (WFP)

THE ROLE

To implement well-defined standard logistics/supply chain processes and activities to enable effective delivery of goods and services for all delivery modalities.

KEY ACCOUNTABILITIES(not all-inclusive, nor exhaustive):

• Provide support to logistics operations and activities, following standard processes and facilitating, directly or indirectly, the effective delivery of food assistance to beneficiaries.
• Support timely ordering and delivery of commodities and supplies to authorised partners and destinations.
• Support management of logistics vendors’ contracting activities including performance monitoring and measurement.
• Respond to a variety of technical queries/requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries with a high standard of client service mind-set.
• Contribute to budget preparation, monitoring, and revision for all delivery modalities, ensuring adherence to relevant procedures and in compliance with corporate standards.
• Assist in monitoring inventory management processes to track trends and account for the inventory status from source to beneficiary.
• Assist in management of commodity accounting data quality and integrity.
• Support operational pipeline analyses, assessments, and operational planning for all delivery modalities.
• Process documentation for execution of logistics operations (e.g., customs clearance, invoice verification), take appropriate actions to resolve operational issues escalating various issues to the supervisor.
• Collect and compile data, produce and/or contribute to reports (e.g., CCTI, SPRs, financial closure, physical inventory, transport performance) and ensure information accuracy in corporate systems in support to informed decision-making.
• Liaise with internal and limited number of external stakeholders to support efficient logistics operations management.
• Provide guidance to other support staff, in order to assist them in completing standard tasks to agreed standards and deadlines.

QUALIFICATIONS AND EXPERIENCE:

• Education: Completion of 1st level degree. A degree in Business Administration, Logistics and Supply Chain Management, Accounting, Managerial Accounting and Financial Accounting and Finance.
• Experience: Five or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.

Knowledge and Skills:

• Experience using corporate systems to monitor ongoing shipments, pipeline information, insurance claims, and food stock.
• Experience analyzing data (on commodities, funds, etc.) and drafting reports.
• Experience in measuring service providers’ performance against set KPIs.
• Experience in assisting the preparation of contract documentation.
• Experience in providing technical business support in corporate systems.

Language: General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.

General Service (Field): Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.

MORE ABOUT YOU:

• Technical Skills: Proficiency in logistics software and tools, as well as strong computer skills, particularly in Microsoft Office Suite (Excel, Word, PowerPoint).
• Attention to Detail: Strong ability to manage multiple tasks with meticulous attention to detail, ensuring accuracy in procurement processes.
• Communication Skills: Excellent written and verbal communication skills, with a capacity to liaise effectively with various stakeholders.
• Team Player: Ability to work collaboratively within a team environment and contribute positively to team objectives.
• Problem-solving Ability: Strong analytical skills with the ability to identify issues and provide practical solutions in procurement operations.
• Cultural Sensitivity: An understanding of and respect for diverse cultures, with the ability to operate in a multicultural environment.
• Adaptability: Flexibility and willingness to learn and adapt to changing circumstances and new challenges.

ADDITIONAL / NICE TO HAVE

• UN Values: A strong commitment to the principles and values of the United Nations, including integrity, professionalism, and respect for diversity.
• UN experience.