Loan Recovery Officer at Salvay Services

Responsibilities

• Keep tracking outstanding debts.
• Plan course of action to recover owed money.
• Locate and contact debtors.
• Handle customers' questions or complaints.
• Negotiate payoff deadlines and payment plans.
• Meet monthly debt recovery targets.
• Identify gaps in the system and recommend solutions.

Requirements

• Candidates should possess a Bachelor's Degree / HND qualification.
• 3 to 4 years of experience as a Recovery Officer.
• Knowledge of relevant legal requirements.
• Good knowledge of MS Office and databases.
• Good negotiation and persuasion skills.
• Experience in working with targets and tight deadlines.
• Team player.
• Good time-management skills.