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  • Posted: Feb 21, 2022
    Deadline: Mar 31, 2022
  • Never pay money for any certification or fee to an employer. Not sure, contact us

    A new way of supporting low scale businesses in Africa! Beyond Credit is a technology driven financial services company that provides insurance backed loans, business support and savings services to low scale businesses.
    Read more about this company


    Loan Recovery Officer

    Job Description

    • The Debt Collection Officer is responsible for providing support to the organization with particular emphasis on the collection of revenue and management of finance.
    • The position liaises directly with clients, external debt collection partners, negotiate on outstanding payments and where necessary initiates recovery action.

    Core Responsibilities

    • Contact debtors by telephone, chats, and text to agree debt recovery plans and follow up as appropriate.
    • Recover bad debts from delinquent debtors.
    • Obtain delinquent reports for all assigned defaulting portfolios and manage the recovery process.
    • Reduce the non-performing loans owed to a company.
    • Design work-out payment plans for debtors
    • Develop options and alternatives that guarantee an effective recovery process, by devising customized recovery strategy on a case-by-case basis.
    • Respond and enforce the banks policy issues to clients, such as fraud, breach of contract etc.
    • Maintain appropriate and comprehensive records of customer’ discussions.
    • Manage all assets (vehicles, income generating assets, personal assets and inventories) presented for repossession in line with the bank’s processes and procedures.
    • Maintain confidentiality while handling customers enquires and information.
    • Deliver high quality, efficient, responsive and professional service during the recovery process that portraits the bank ethical conduct.
    • Report [daily] progress against target to the designated line manager.

    Job Requirements

    • B.Sc / HND in related discipline.
    • 2 -5 years’ experience in a loan recovery role; preferable with financial services or Microfinance.
    • Effective communication and reporting skills
    • Excellent Analytical & Numerical Skills.
    • Knowledgeable of recovery best practice and approach.
    • Candidate must reside within Ibadan metropolis.

    Industry standard - (HMO & Pension inclusive and bonus).

    Method of Application

    Interested and qualified candidates should send their Applications and tailored CV to: using the Job Title and Location as the subject of the email. (E.g - Loan Recovery Officer - Ibadan).

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