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  • Posted: Nov 10, 2021
    Deadline: Nov 21, 2021
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    Spectrum Microfinance Bank is a customer centric retail financial institution driven by technology; licensed by the Central Bank of Nigeria (CBN) to support economic growth and development through microfinancing.
    Read more about this company

     

    Loan Officer

    Location: Alaba, Lagos

    Job Description

    • Acquire & engage Customers: acquire the agreed number of potential customer, identify and align their needs to a product/service and get deals signed off from the acquired customers.
    • Market intelligence – develop market intelligence, detailed research, competition analysis and database with the view to capture the assigned market space.
    • Brand equity – increase the bank’s brand presence in the market space assigned and ensure full coverage of the market for effective brand recognition and awareness of all services.
    • Develop sales initiative/Conduct Product Campaign: acquire an impeccable knowledge of all product/services, develop strategy in communicating product essentials to get buy in through all available platforms (one-on –one, social media, target group engagement and other sales channels)
    • Develop new markets – develop new wider and deeper markets by reaching the unbanked people, associations and communities with customized banking services offering the unique selling proposition of the bank.
    • Record keeping & evaluation: keep updated record of all customers’ details, activities, payment plan, products purchased, stating progress, action points, feedback and recommendations with a plan to cross-sell and up sell other bank services.
    • Write Report: write a comprehensive sales report detailing progress, achievement, challenges and recommendations to be submitted to your reporting line within specified timeline.
    • Manage correspondence: maintain swift correspondence with inter/intra dependent roles, customers, reporting line and every stakeholder in the sales pipeline to ensure excellent and satisfactory service delivery to customers.
    • Schedule meetings: Schedule necessary meetings (aimed at meeting sales target) with potential customers, team members, superiors and interdependent teams.
    • Manage engagement & retainership: develop schemes and techniques to ensure all acquired customers are engaged and potential buyers of other existing services/products or new ones.
    • Get referral via follow up: Develop a functional follow up scheme that produces extra value to existing customers and lead to getting potential referral.
    • Growth and development: study market/industry trends/initiatives per time to boost personal and target delivery per timeline.
    • Execute all other jobs as assigned by your team lead and management.

    Requirements

    • Candidates should possess an OND / HND / Bachelor's Degree with 1 - 5 years relevant work experience.

    Salary
    N40,000 - N50,000 Monthly.

    Method of Application

    Interested and qualified candidates should send their CV to: careers@spectrummfb.com using the Job Title as the subject of the mail.

    Note

    • Applicants should have previous Microfinance Banking experience in sales (of loan products)
    • Only candidates who meet set requirements will be considered.

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