Learning and Development Manager at Sundry Markets Limited

Job Summary

• We are seeking a dynamic and results-driven candidate for our Learning and Development (L&D) Manager role.
• The L&D Manager will lead the design, implementation, and management of comprehensive training and development programs to build our people’s competencies and our organization’s capabilities.
• The ideal candidate will have a passion for developing learning initiatives that will enhance performance and delivering same creatively.

Key Accountabilities

• Collaborate with senior leadership and cross-functional teams to develop and implement comprehensive and cost-effective training and development plans and initiatives.
• Take ownership and ensure continuous improvement in the implementation of existing in-house people development initiatives such as Sundry Markets Apprenticeship Scheme and Retail Management Trainee Schemes by facilitating the training school programs, refresher courses; scheduling rotations and assignments; monitoring intern and apprentices/trainees job contributions and on-the-job training; coaching interns and take ownership of providing guidance to internal and external faculty, Managers, and on-the-job trainers for effectiveness.
• Instructional Design and Content Development: Design innovative training curricula for online learning platforms and live sessions to promote continuous learning in line with learning needs and business strategic goals.
• Develop trainer development programs and coach in-house resources and subject matter experts involved in training efforts in effective facilitation techniques such as new employees' orientation, on-the-job training, customer service, health and safety, and leadership development.
• Responsible for coordinating new employee Induction and onboarding process companywide. To improve continuously on the existing onboarding and structured on-the-job training systems to ensure all new hires are engaged and equipped for success.
• Responsible for implementing company’s standard training programs as well as regulatory required programs such as Leadership Development Programs, Customer-centricity programs, Culture and values programs, Health, Wellness and Safety related programs, Role-specific Bootcamps, etc.
• Responsible for ensuring full compliance with Industrial Training Fund (ITF) regulatory requirements and securing full reimbursement benefit.
• Organize training venues, logistics, transport, accommodation as required to achieve efficient training attendance and delivery
• Track and report training metrics (activities, costs, performance, etc.) as required.

Education / Certification / Experience Required

• Bachelor’s Degree with a (minimum of Second-Class Division or equivalent) is required.
• 8+ years of experience working in Human Resources with specific experience in managing the Learning and Development function.
• HR Certification and valid HR practitioner’s license from Chartered Institute of Personnel Management Nigeria (CIPMN) is required
• Proven experience in instructional design, curriculum development, and in developing digital learning resources, including video contents.
• Successful handling Industrial Training Funds statutory requirements and securing 100% of the 1% ITF reimbursement.

Knowledge, Skills and Attributes Required:

• Excellent presentation skills and training facilitation skills
• Excellent communication skills (in writing and oral) and interpersonal skills
• Adept at managing multiple priorities at the same time and in an organized manner and delivering results in a fast-paced environment.
• High level of integrity and dependability with a strong sense of urgency and results-orientation
• Ability to multi-task and simultaneously handle multiple projects.

We offer

• A competitive compensation and benefits package
• A collaborative environment where we support each other to succeed as a team
• A values-based culture
• A diverse and inclusive environment
• Great learning and growth opportunities.