Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed.
Read more about this company
As a UX Writer, you'll be the creative mind creating and implementing written content for our digital products (mobile apps, web experiences, etc.) to enhance the user experience. Collaborating with various teams, you'll contribute to content strategy, aligning it with brand tone and user insights.
Key Responsibilities
Lead content strategy: take ownership of the overall content strategy across Moniepoint’s products, ensuring all written communication supports a consistent and intuitive user experience
Develop guidelines & standards: establish and maintain content guidelines, tone of voice, and best practices to ensure consistency and clarity across all platforms
Collaborate cross-functionally: work closely with UX/UI designers, product managers, engineers, and marketing teams to integrate content seamlessly into product design and development
Content leadership: provide direction and leadership for the creation and delivery of UX content, ensuring it aligns with user needs, business objectives, and brand identity
Drive content innovation: identify opportunities to innovate and improve content strategies, ensuring the product’s copy is both functional and engaging for both the Nigerian and UK financial services markets
Content audits & optimisation: lead content audits to continuously improve the effectiveness of our communications, informed by user testing, analytics, and research
Ensure accessibility & inclusivity: champion best practices for accessible and inclusive content to ensure the product meets the needs of all users
Mentor & guide: provide guidance to team members, fostering a culture of continuous learning and improvement in content creation
SEO & content marketing strategies: ensure content aligns with SEO and broader content marketing strategies to drive growth and engagement
Design systems familiarity: ensure content integrates smoothly with design systems, contributing to a consistent and user-friendly product experience.
What You Bring To The Party
Education: degree in languages, Human-Computer Interaction, Psychology, Sociology, or something equally cool
You're a wordsmith with a portfolio that showcases your knack for user-focused content
Excellent verbal communication and presentation skills
Experience directly establishing and optimising best practices for UX writing
Experience managing people
Familiarity with UX design principles
A friendly and collaborative spirit is highly value
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