Lead Travel Consultant and Visa Advisory at Pruvia Integrated Limited

Responsibilities

• Acts as a trusted advisor by offering informed and insightful recommendations which provide the best traveler experience in each situation
• Arrange standard and complex domestic and international travel reservations for executives including air, rail, hotel, and ground transportation
• Strong understanding of Visa’s travel policy and can appropriately guide and consistently provide consultation for all travel requests
• Responds to requests (phone, email, chat) promptly, completely, and professionally
• Excellent knowledge and application of travel supplier rules.
• Maintains, actively communicates, and seeks expansion of current knowledge of the state of the various travel industries supported.
• Provides required industry information, such as low fares, exchange costs and any associated penalties
• Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Resolves complex problems/escalations including non-standard and multi-destinations, ticket exchanges and complex fares for all travel.

Requirements

• 1-3 years Cognate Experience in related field
• OND / HND / B.Sc holder
• Ability to work independently but part of a larger global team
• Strong travel technology knowledge, such as implementation, customizations and support
• Strong relationship management skills and ability to communicate effectively, and collaborate with, senior to executive management.
• Strong focus on customer service to exceed normal satisfaction levels from both the Global Travel Team and our contracted vendors
• Strong verbal and written communication skills
• Strong attention to detail
• Great active listening and information gathering skills
• Excellent working knowledge of the travel industry, application of client travel policies, procedures and processes
• Proactively assists the Travel team and other team members in resolving problems, learning and research.

Salary
N80,000 - N100,000 monthly.